Sams Teach Yourself Microsoft Exchange Server 2003 in 10 Minutes offers straightforward, practical answers when you need fast results. By working through 10-minute lessons, you'll learn everything you need to know to master day-to-day Exchange 2003 administrative tasks. Each compact lesson zeros in on core support procedures using quick reference lists and tables and accurate step-by-step instructions. Whether in house or out in the field, you get the information to solve problems and get the job done right the first time! Book jacket.

Dan Balter, MCSE, CNE, (Venice, CA) is the Chief Technology Officer for InfoTechnology Partners, Inc. and works as a successful, independent consultant and trainer for both corporate and government clients. He is certified as a Microsoft Systems Engineer (MCSE) and held the Novell NetWare Engineer (CNE) designation for several years. Dan has authored more than 250 computer-training videos on various Microsoft technologies (including Exchange and Windows Server) and has coauthored several well-received books.

Introduction

1

(1)

Who Is This Book For?

1

(1)

How Is This Book Organized?

1

(1)

Goals for Part I

2

(1)

Goals for Part II-IV

2

(1)

Conventions Used in This Book

2

(3)

Part I Exchange Server 2003 Overview

Introducing Exchange Server 2003

5

(14)

New Features

5

(3)

Improved Administration, Deployment, and Management Tools

5

(1)

Updated Outlook Web Access

6

(1)

Updated VSAPI

6

(1)

Enhanced Reliability, Backup, and Recovery via Volume Shadow Copy Service and Mailbox Recovery Center

6

(1)

Exchange Server 2003 Enterprise Specific Features

7

(1)

Messaging, Collaboration, and Presence in the Enterprise

8

(1)

Choosing an Edition

8

(3)

Exchange Server 2003 Standard

9

(1)

Exchange Server 2003 Enterprise

9

(2)

Installation Prerequisites

11

(4)

Network Requirements

11

(1)

Hardware

11

(2)

Network Operating System Requirements

13

(2)

Features No Longer Supported

15

(2)

Chat, Instant Messaging, Conferencing

15

(1)

M: Drive

16

(1)

MAPI, MAPI Common Message Calls

17

(1)

Legacy Connectors

17

(1)

Summary

17

(2)

Understanding Exchange 2003 and Active Directory

19

(13)

Why Active Directory?

19

(3)

Active Directory Advantages

19

(2)

Requirements for Exchange Server 2003

21

(1)

Why Windows Server 2003?

22

(2)

Server Reliability

22

(1)

Remote Access

23

(1)

Server Clustering

23

(1)

Understanding Front-End Servers

24

(4)

Typical Scenarios for Front-End Servers

26

(2)

Understanding Back-End Servers

28

(2)

Typical Scenarios for Back-End Servers

28

(2)

Summary

30

(2)

Part II Exchange Server 2003 Administration Configuration and Administration

Managing Users, Contacts, and Groups

32

(16)

Administering Active Directory

32

(2)

Managing Users with Active Directory

34

(4)

Managing Contacts

38

(2)

Working with Security and Distribution Groups

40

(7)

Group Types and Scopes

40

(1)

Creating Security or Distribution Groups

41

(2)

Creating Query-Based Distribution Groups

43

(3)

Renaming and Deleting Groups

46

(1)

Summary

47

(1)

Managing Exchange Server 2003 via Exchange System Manager

48

(13)

What Is Exchange System Manager (ESM)?

48

(2)

Installing the ESM

50

(3)

Backward Compatibility with ESM

53

(1)

Creating Mailbox Data Stores

54

(3)

Creating Public Folder Data Stores

57

(2)

Summary

59

(2)

Managing Mailboxes and Address Lists

61

(16)

Understanding Mailbox Administration

61

(7)

Managing Mailboxes

62

(1)

Removing Mailboxes from User Accounts

62

(1)

Viewing Mailbox Size and Message Counts

63

(2)

Setting Mailbox Restrictions

65

(3)

Managing Address Lists

68

(8)

Setting Up New Address Lists

69

(2)

Working with Address Book Templates

71

(2)

Managing Offline Address Lists

73

(3)

Summary

76

(1)

Managing Administrative Groups and Routing Groups

77

(19)

Working with Administrative Groups

77

(4)

Displaying Administrative Groups

78

(1)

Switching Operational Modes

79

(1)

Adding Administrative Groups

80

(1)

Moving and Copying Objects Between Groups

80

(1)

Renaming and Deleting Administrative Groups

81

(1)

Working with Routing Groups

81

(4)

Enabling and Creating Routing Groups

82

(1)

Moving Servers Between Routing Groups

83

(1)

Renaming and Deleting Routing Groups

84

(1)

Configuring the X.400 Message Transfer Agent (MTA) and Parameters

85

(1)

Configuring X.400 Connectors

86

(3)

Creating a TCP/IP X.400 Stack

87

(1)

Creating an X.400 Connector

87

(2)

Configuring Routing Group Connectors

89

(2)

Configuring SMTP Connectors

91

(1)

Managing Connectors

92

(3)

Enabling Content Restrictions

93

(1)

Enabling Delivery Restrictions

93

(1)

Disabling Connectors

94

(1)

Summary

95

(1)

Using and Managing Public Folders

96

(15)

Using and Accessing Public Folders

96

(2)

Verifying HTTP Virtual Server Settings

97

(1)

Accessing Public Folders Through the Exchange Information Store

98

(1)

Managing Public Folders

98

(9)

Creating Public Folder Containers and Trees

99

(1)

Creating Public Folders with Exchange System Manager

99

(2)

Creating Public Folders in Outlook

101

(1)

Creating Public Folders Using Internet Explorer

101

(1)

Adding Items to Public Folders Using Exchange System Manager

102

(1)

Adding Items to Public Folders Using Internet Explorer and Outlook

103

(1)

Manipulating Public Folders

103

(2)

Delegating Administrative Permissions

105

(2)

Managing Public Folder Replication

107

(3)

Configuring Public Folder Replication Settings

108

(1)

Removing Public Folder Replicas

109

(1)

Viewing Replication Status

109

(1)

Summary

110

(1)

Configuring and Managing Virtual Servers

111

(12)

Working with Virtual Servers

111

(6)

Managing Virtual Servers

113

(4)

Administering POP3 Virtual Servers

117

(1)

Administering SMTP Virtual Servers

117

(3)

Creating SMTP Virtual Servers

117

(1)

Configuring Incoming Connections

118

(2)

Administering IMAP4 Virtual Servers

120

(1)

Administering HTTP Virtual Servers

121

(1)

Summary

122

(1)

Securing Exchange with Policies and Permissions

123

(14)

Managing Policies

123

(7)

Managing Recipient Policies

123

(3)

Managing System Policies

126

(4)

Managing Permissions

130

(3)

Setting Permissions

131

(1)

Delegating Permissions

132

(1)

Securing Groups

133

(1)

Using Microsoft Baseline Security Analyzer

134

(2)

Summary

136

(1)

Part III Exchange Server Email Clients: OWA, OMA, and Outlook 2003

Managing Outlook Web Access (OWA) and Outlook Mobile Access (OMA)

137

(12)

Introducing OWA for Exchange Server 2003

137

(4)

Using OWA

138

(1)

Managing OWA

139

(2)

Introducing OMA for Exchange Server 2003

141

(7)

Setting Up OMA

142

(3)

Managing OMA

145

(3)

Summary

148

(1)

Managing and Using Microsoft Office Outlook 2003

149

(13)

Introducing the New Features in Microsoft Office Outlook 2003

149

(1)

Configuring Outlook 2003

150

(6)

Initial Configuration: Setting Up Outlook to Connect to Exchange Server

151

(1)

Initial Configuration: Setting Up Outlook to Connect to Internet Mail or Other Server Types

152

(2)

Using Outlook 2003

154

(2)

Introducing RPC over HTTP for Outlook 2003

156

(5)

Configuring RPC over HTTP

156

(5)

Using Outlook 2003 via RPC over HTTP

161

(1)

Summary

161

(1)

Part IV Performance, Optimization, and Disaster Recovery Techniques

Performance Monitoring, Optimizing, and Troubleshooting

162

(13)

Message Tracking and Logging

162

(5)

Tracking Messages

162

(2)

Logging Virtual Servers and Diagnostics Logging

164

(3)

Managing and Troubleshooting Message Queues

167

(1)

Monitoring Server Health and Performance

168

(5)

Using the Performance Console

168

(1)

Using Network Monitor

169

(2)

Using Task Manager

171

(1)

Monitoring Processor Usage

171

(1)

Monitoring Disk Subsystems

172

(1)

Troubleshooting Exchange Databases

173

(1)

Using ISINTEG

173

(1)

Using ESEUTIL

173

(1)

Summary

174

(1)

Backing Up Data Stores with the Windows Server 2003 Backup Utility

175

(12)

Choosing the Proper Backup Regimen

175

(1)

Understanding the Basic Backup Types

176

(2)

Online and Offline Backups

176

(1)

Backup Types

177

(1)

Understanding Which Components to Back Up

178

(6)

Backing Up Mailbox Data Stores and Public Folder Stores

178

(3)

Backing Up Certificate Services

181

(1)

Backing Up Internet Information Services

182

(1)

Backing Up Active Directory: Users, Groups, and Contacts

183

(1)

Setting Up Recovery Storage Groups

184

(2)

Summary

186

(1)

Restoring Data Stores with the Windows Server 2003 Backup Utility

187

(12)

Choosing Which Components to Restore

187

(7)

Restoring Mailboxes and Public Folders

188

(3)

Restoring Certificate Services

191

(1)

Restoring Internet Information Services

192

(1)

Restoring Active Directory: Users, Groups, and Contacts

193

(1)

Using Recovery Storage Groups

194

(4)

Summary

198

(1)

Exploring Exchange 2003 Tools, Resources, and Links

199

(10)

Help! Where Can I Go?

199

(1)

Backup Tools

200

(1)

VERITAS Backup Exec

201

(1)

CommVault Galaxy Backup and Recovery

201

(1)

Antivirus Utilities

201

(2)

Sybari Antigen for Exchange

202

(1)

Symantec Mail Security for Microsoft Exchange

202

(1)

McAfee GroupShield for Microsoft Exchange

202

(1)

Panda Exchange Secure Antivirus

203

(1)

Trend Micro ScanMail for Microsoft Exchange

203

(1)

AntiSpam Utilities

203

(1)

iHateSpam Server Edition

203

(1)

Lyris MailShield

204

(1)

SpamArrest.com

204

(1)

Tapping into the Online Exchange Server Community

204

(4)

The Experts Exchange Website

205

(1)

The Slip Stick Website

205

(1)

The MS Exchange.org Website

205

(1)

The Microsoft Exchange Product Home Page

205

(1)

The Microsoft Exchange Server 2003 Support Center

206

(1)

The Exchange Server Developer Center

206

(1)

The Exchange Server TechCenter

207

(1)

The Microsoft Knowledge Base

207

(1)

Summary

208

(1)

Index

209

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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