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9780874257625

HR Optimization

by ;
  • ISBN13:

    9780874257625

  • ISBN10:

    087425762X

  • Format: Hardcover
  • Copyright: 2004-01-01
  • Publisher: Human Resource Development Pr
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List Price: $39.95

Table of Contents

Dedication vii
Acknowledgments ix
Foreword xi
Preface xiii
Section I Introduction
1(10)
Introduction
3(8)
Section II Core Solutions
11(74)
Compensation
13(8)
Benefits
21(8)
Human Capital Management System (HCMS)
29(8)
Learning and Development
37(14)
Staffing
51(8)
Leadership Development
59(14)
Communications
73(6)
Process Excellence
79(6)
Section III Account Management
85(62)
Business Consulting
87(12)
Employee Relations
99(8)
Change Management
107(8)
Performance Management
115(14)
Diversity
129(10)
Measuring Human and Organizational Capital
139(8)
Appendices
147(40)
Appendix A: Customer Satisfaction Survey
149(8)
Appendix B: Critical Consulting Skills (Positioning, Contracting, Productive Dialogue)
157(30)
About the Author 187

Supplemental Materials

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