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9781402073250

Global and Organizational Discourse About Information Technology: Ifip Tc8/Wg8.2 Working Conference on Global and Organizational Discourse About Information Technology, December 12-14, 2002, Barcelona, Spain

by ; ; ; ;
  • ISBN13:

    9781402073250

  • ISBN10:

    1402073259

  • Format: Hardcover
  • Copyright: 2002-12-01
  • Publisher: Kluwer Academic Pub
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Summary

Over the past 20 years, the field of information systems has grown dramatically in theoretical diversity and global reach. This growth is reflected in the language that policy makers and organizational stakeholders use when they talk about their IT plans. As information technology penetrates further into organizational and global life, it becomes ever more important to articulate assumptions embedded in the discourse. This will help to clarify the complex and yet conceptually improvised or pasted-up worldview that becomes embodied in systems. The assumptions point to particular domains of discourse. The discourse sets up conventions and boundaries. It thus shapes what can or cannot legitimately be talked about, researched, addressed, or solved within the scope of IT. A number of practical and theoretical topics are discussed in detail, including: *Globalization, development, and space; *Mobilization of power; *ERP systems; *IS planning and projects; *Critical research and the study of discourse; *Public institutions; *Analytical frameworks. This book contains the selected proceedings of the Working Conference on Global and Organizational Discourse About Information Technology, sponsored by the International Federation for Information Processing (IFIP) and held in Barcelona, Spain in December 2002.

Table of Contents

Acknowledgements ix
Conference Chairs xi
Program Committee xii
Additional Reviewers xiii
Placing Language in the Foreground: Themes and Methods in Information Technology Discourse
1(14)
Eleanor H. Wynn
Edgar A. Whitley
Michael D. Myers
Part 1: Keynotes
Talking the IS Innovation Walk
15(18)
E. Burton Swanson
Figuring Service in Discourses of ICT: The Case of Software Agents
33(14)
Lucy Suchman
Part 2: Analytical Frameworks
Transitioning Toward an Internet Culture: An Interorganizational Analysis of Identity Construction from Online Services to Intranets
47(26)
Roberta Lamb
Mark Poster
Discourse on E-Mail in Use
73(18)
Mats Edenius
When Does a Computer Speak the Truth? The Problem of IT and Validity Claims
91(18)
Bernd Carsten Stahl
Conceptualizing Information Technology in the Study of Information Systems: Trends and Issues
109(24)
Steve Sawyer
Tina T. Chen
A Research Note on Capturing Technology: Toward Moments of Interest
133(22)
Ian Hosein
The Phenomenology of Information Systems Evaluation: Overcoming the Subject/Object Dualism
155(24)
Lucas D. Introna
Louise Whittaker
Part 3: Critical Research
Organizational Discourse as a Social Defense: Taming the Tiger of Electronic Government
179(18)
David G. Wastell
The Discourse of Learning Technology in Canada: Understanding Communication Distortions and Their Implications for Decision Making
197(28)
Wendy Cukier
Catherine Middleton
Robert Bauer
Part 4: Mobilization of Power
Rhetoric of Enrollment and Acts of Resistance: Information Technology as Text
225(24)
Melanie Wilson
The Discourse of a Large Scale Organizational Transformation: The Reengineering of IBM, 1989-1994
249(24)
Emmanuel Monod
Duane Truex
Richard Baskerville
The Digital Divide at Work and Home: The Discourse about Power and Underrepresented Groups in the Information Society
273(22)
Lynette Kvasny
Eileen M. Trauth
Part 5: IS Planning and Projects
Arguing for Information Systems Project Definition
295(28)
Mike Metcalfe
Maureen Lynch
The Nature and Role of Generative Systemic Metaphor Within Information Systems Planning and Development
323(24)
C. J. Atkinson
Part 6: Globalization, Development, and Space
ICT, Power, and Developmental Discourse: A Critical Analysis
347(28)
Mark Thompson
The Importance of Being Nearest: Nearshore Software Outsourcing and Globalization Discourse
375(26)
Pamela Abbott
Matthew Jones
Part 7: Enterprise Resource Planning
Discourse, Management Fashions, and ERP Systems
401(18)
Chris Westrup
Interconnecting Information Systems Narrative Research: An End-to-End Approach for Process-Oriented Field Studies
419(18)
Erica L. Wagner
Dominant Technological Discourses in Action: Paradigmatic Shifts in Sense Making in the Implementation of an ERP System
437(28)
Jeremy Rose
Pernille Kræmmergaard
Part 8: Public Institutions
Knowledge Work in Hospitals
465(20)
Gunnar Ellingsen
In a Mood to Make Sense of Technology: A Longitudinal Study of Discursive Practices at the London Ambulance Service
485(22)
Kathy McGrath
ERP Adoption: Selling the System
507(20)
Dave Oliver
Lyn Oliver
Part 9: Panels
Visual Elements in the Discourse on Information Technology
527(6)
Mark Ackerman
Brian T. Pentland
Sajda Qureshi
Elaine K. Yakura
Discourse and Organizational Transformation in Information Systems Research
533(6)
Michael Barrett
Loizos Heracleous
Wanda Orlikowski
Niki Panteli
New Words and Old Books: Challenging Conventional Discourses About Domain and Theory in Information Systems Research
539(8)
Bonnie Kaplan
Lynette Kvasny
Steve Sawyer
Eileen M. Trauth
Index of Contributors 547

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