Loose Leaf for Services Marketing

by Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler, Dwayne D.; et al.

• ISBN13: 9781260564167
• ISBN10: 1260564169
• Edition: 8th
• Format: Loose-leaf

• Rental Textbook Copy Usually Ships in 3-4 Business Days
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Services Marketing: Integrating Customer Focus Across the Firm

by Valarie A. Zeithaml

• ISBN13: 9781266287152
• ISBN10: 1266287159
• Format: Nonspecific Binding

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• New Textbook Copy Usually Ships in 3-4 Business Days
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Connect Online Access for Services Marketing: Integrating Customer Focus Across the Firm

by Valarie Zeithaml; Mary Jo Bitner; Dwayne Gremler; et al.

• ISBN13: 9781260564136
• ISBN10: 1260564134
• Format: Nonspecific Binding

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Connect Online Access for Services Marketing: Integrating Customer Focus Across the Firm

by Valarie Zeithaml; Mary Jo Bitner; Dwayne Gremler; et al.

• ISBN13: 9781266213182
• ISBN10: 126621318X
• Format: Nonspecific Binding

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Driving Customer Equity How Customer Lifetime Value Is Reshaping Corporate Strategy

by Rust, Roland T; Zeithaml, Valarie A.; Lemon, Katherine N

• ISBN13: 9780684864662
• ISBN10: 0684864665
• Format: Hardcover

• New Textbook Copy This is a hard-to-find title. We are making every effort to obtain this item, but do not guarantee stock.
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Delivering Quality Service

by Zeithaml, Valarie A.

• ISBN13: 9781439167281
• ISBN10: 1439167281
• Format: Paperback

• New Textbook Copy This is a hard-to-find title. We are making every effort to obtain this item, but do not guarantee stock.

GEN COMBO LOOSELEAF SERVICE MARKETING; CONNECT ACCESS CARD

by Zeithaml, Valarie

• ISBN13: 9781260051995
• ISBN10: 1260051994
• Edition: 7th
• Format: Package

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Loose Leaf for Services Marketing

by Zeithaml, Valarie; Bitner, Mary Jo; Gremler, Dwayne

• ISBN13: 9781259867019
• ISBN10: 1259867013
• Edition: 7th
• Format: Loose-leaf

• Rental Textbook Copy Usually Ships in 3-4 Business Days
• Used Textbook Copy Usually Ships in 2-4 Business Days
• New Textbook Copy Usually Ships in 3-4 Business Days
• Free Shipping On Orders Over $35!

GEN COMBO SERVICES MARKETING; CONNECT ACCESS CARD

by Zeithaml, Valarie

• ISBN13: 9781260051988
• ISBN10: 1260051986
• Edition: 7th
• Format: Package

• Rental Textbook Copy Usually Ships in 24-48 Hours
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Service Marketing 7 ed loose-leaf w/ Connect Access Card (Clarion)

by Zeithaml, Valarie; Bitner, Mary Jo; Gremler, Dwayne

• ISBN13: 9781264548170
• ISBN10: 1264548176
• Edition: Custom
• Format: Loose-leaf Package