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9781567933376

Separately Together: A New Path to Healthy Hospital-Physician Relations

by
  • ISBN13:

    9781567933376

  • ISBN10:

    1567933378

  • Format: Paperback
  • Copyright: 2009-09-01
  • Publisher: ACHE Management Series

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Summary

Separately Together provides an unconventional perspective on administrator–physician relations. The authors believe that the vital first steps in building collaboration among the conflicting groups are to pull them apart and to strengthen each group separately. Physicians and administrators should not have to sacrifice their distinctiveness to be part of the whole. The key is to develop “us and them” versus “us or them” thinking.

This book describes a unique four-step process for moving from conflict to collaboration:

1. Creating mutual desire and readiness to change

2. Moving from destructive stereotyping to healthy debate

3. Enhancing each group’s security about the unique value they contribute to the overall system

4. Committing to a joint purpose without sacrificing the separate strength and security of each group

After the steps in each phase are explained, the authors discuss how to anticipate resistance to the process and move through roadblocks. Self-assessment tools are included that allow you to evaluate your progress, and recommended exercises help you to engage physicians and administrators in the process.

Author Biography

C. Marlena Fiol, PhD, is a professor of strategy and health administration at the University of Colorado-Denver and a principal with the Implementation Institute, a Denver-based consulting and training firm. Edward J. O'Connor, PhD, is a professor of management and health administration at the University of Colorado-Denver, a principal with the Implementation Institute, and a faculty member of the American College of Physician Executives.

Table of Contents

Prefacep. ix
Physician-Hospital Conflicts and Traditional Approaches to Managing Them
Hospital-Physician Relations Are at the Core of Healthcare Challengesp. 3
Structuring Our Way to Healthy Relations Hasn't Workedp. 17
Visioning Our Way to Healthy Relations Hasn't Workedp. 31
An Uncommon Approach: Four Phases to Physician-Hospital Collaboration
The Four Phasesp. 47
Phase One: Develop Readiness to Beginp. 67
Phase Two: Disentangle the Negative Connectionsp. 85
Phase Three: Strengthen Separate Group Securityp. 111
Phase Four: Promote Separate Togethernessp. 137
Where to Begin, and how to Sustain the Successes
Ten Steps to Healthy Hospital-Physician Relationsp. 169
Referencesp. 183
Indexp. 201
About the Authorsp. 213
Table of Contents provided by Ingram. All Rights Reserved.

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