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Stephen Denning is senior fellow at the James MacGregor Burns Leadership Academy at the University of Maryland and the author of The Leader's Guide to Storytelling and Squirrel Inc. from Jossey-Bass. He is former program director, knowledge management, at the World Bank. In 2003 he was named as one of the world's Top Two Hundred Business Gurus. His articles have appeared in leading business publications such as Harvard Business Review and Strategy & Leadership.
Preface: My Leadership Journey | p. vii |
What Is Transformational Leadership? | p. 1 |
Introduction: Ten Mistakes Transformational Leaders Make | p. 3 |
The Secret Language of Leadership | p. 21 |
The Language of Leadership: Key Enablers | p. 51 |
Articulating a Clear, Inspiring Goal | p. 53 |
The Leader's Own Story: Committing to the Goal | p. 65 |
Mastering the Audience's Story | p. 80 |
Cultivating Narrative Intelligence | p. 92 |
Telling Truthful Stories | p. 116 |
Leadership Presence: The Body Language of Leadership | p. 132 |
The Language of Leadership: Key Steps | p. 147 |
Getting People's Attention | p. 149 |
Stimulating Desire | p. 166 |
Reinforcing with Reasons | p. 187 |
Continuing the Conversation | p. 199 |
Epilogue | p. 211 |
Presentation to the Change Management Committee of the World Bank: April 1996 | p. 221 |
Templates and Exercises | p. 229 |
What's Your Narrative Intelligence? | p. 235 |
Notes | p. 245 |
Acknowledgments | p. 265 |
About the Author | p. 267 |
Index | p. 269 |
Table of Contents provided by Ingram. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.