Selling Security

by Wakefield; Alison

• ISBN13: 9781843920496
• ISBN10: 1843920492
• Format: Hardcover
• Copyright: 2003-09-01
• Publisher: Willan

Summary

In recent years there has been massively increased demand for the services of the private security industry, which has now assumed a far greater role in policing areas that were once the sphere of the police - for example, shopping malls, leisure parks and transportation terminals.This book provides a detailed account of the developments in urban planning, public policy and the commercial world which have promoted the development of private security, and provides a unique examination of security teams in operation in three very different environments - a shopping mall, a retail and leisure complex, and an arts centre.The study is set within a broader context that considers changes in retail and leisure patterns that have promoted the development of large, multipurpose developments, shifts in town centre planning to create more secure high street retail and leisure facilities, and the promotion of CCTV and security patrols. Finally, the book considers the ethical issues that arise with the massively increased use of private security, and the broader policy issues which arise.

Author Biography

Alison Wakefield is Lecturer in Security and Risk Management at the Scarman Centre, University of Leicester.

Table of Contents

List of figures and tables	ix
Table of legislation and cases	xi
List of abbreviations	xiii
Acknowledgements	xv
Preface	xvii
Introduction	xix
Part 1 Understanding Private Policing
Theorising private policing	3	(15)
Defining `policing'	3	(4)
Modernity, social change and policing	7	(8)
Discussion	15	(3)
Mass private property in Britain	18	(17)
Defining `mass private property'	19	(1)
The growth of mass private property	19	(4)
The control of territories	23	(10)
Discussion	33	(2)
The `security quilt'	35	(23)
The `security quilt' in Britain	36	(8)
Private security and public policing	44	(12)
Discussion	56	(2)
The security industry	58	(25)
The security client	58	(5)
The security company	63	(13)
The security officer	76	(3)
Discussion	79	(4)
Part 2 Private Policing in Operation
Case studies in private security	83	(21)
The research problem	83	(3)
The research process	86	(10)
The research experience	96	(6)
Discussion	102	(2)
The security client	104	(31)
The centres	104	(1)
The Arts Plaza	105	(10)
The Quayside Centre	115	(11)
The City Mall	126	(7)
Discussion	133	(2)
The security company	135	(30)
The security organisations	135	(7)
The security personnel	142	(12)
Standards and accountability	154	(7)
Discussion	161	(4)
The security officer	165	(28)
The security functions	165	(2)
Housekeeping	167	(1)
Customer care	168	(2)
Preventing crime and anti-social behaviour	170	(5)
Rule enforcement and the use of sanctions	175	(9)
Responding to emergencies and offences in progress	184	(4)
Gathering and sharing information	188	(2)
Discussion	190	(3)
Private security and public policing	193	(30)
Working relationships	193	(6)
Types of collaboration	199	(17)
Discussion	216	(7)
Part 3 Conclusion
Conclusion	223	(14)
The conceptual framework	223	(2)
The research findings	225	(5)
The research implications	230	(5)
Summary	235	(2)
Bibliography	237	(10)
Index	247