Preface | |
Overview | |
Semantic Business Process Management: State of the Art, Business Potential, and Grand Challenges | |
The Business Process Life-cycle: When and How Can Ontologies Help?- Ontology Engineering | |
An Ontology Stack for Semantic Business Process Management | |
Process Modeling Ontologies | |
Management Level Ontologies | |
Process Log and Mining Ontologies | |
Tools and Infrastructure | |
Design-Time Tools and Infrastructure | |
Execution Environments | |
Semantics for Business Process Analytics: Process Mining and Reverse Business Engineering | |
Experiences and Use Cases | |
Use Case: Semantics-supported CRM in the Telecommunications Industry | |
Use Case | |
Compliance and Corporate Governance | |
How Can Ontologies Help? Use Case | |
Semantics-supported Reverse Business Engineering of ERP Installations | |
Use Case: Semantics-supported Software Engineering in Service-oriented Environments | |
Conclusion and Outlook | |
Index | |
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