List of Figures and Tables | p. ix |
Foreword | p. x |
Acknowledgements | p. xii |
Notes on the Contributors | p. xiii |
List of Abbreviations | p. xviii |
Positioning Servant Leadership | |
Servant Leadership: An Introduction | p. 3 |
Servant leadership: history and background | p. 4 |
Examples of servant leadership | p. 5 |
Unique elements in servant leadership | p. 7 |
This book | p. 8 |
Final words | p. 10 |
Servant Leadership and Robert K. Greenleaf's Legacy | p. 11 |
Robert K. Greenleaf | p. 12 |
The concept of servant as leader | p. 12 |
What is servant leadership? | p. 13 |
How Robert Greenleaf began his work | p. 14 |
Characteristics of the servant-leader | p. 15 |
Servant leadership in practice | p. 20 |
A growing movement | p. 23 |
Opportunities and Tensions of Servant Leadership | p. 25 |
Context | p. 26 |
Different emphases of servant leadership | p. 28 |
Welcoming opportunities, addressing tensions | p. 37 |
Demystifying Servant Leadership | p. 39 |
The multidimensional nature of servant leadership | p. 40 |
The boundary conditions of servant leadership | p. 43 |
Conclusion | p. 51 |
Becoming the Servant-Leader | |
A Modest History of the Concept of Service as Leadership in Four Religious Traditions | p. 55 |
The current turn to spirituality and values-based leadership | p. 55 |
Greenleaf's counter-spirituality of service | p. 57 |
Max Weber's theory of religious leadership, and the concept of service and leadership in four religious traditions | p. 59 |
The servant-leader as prophet | p. 66 |
Servant Leadership and Love | p. 67 |
The basis of love | p. 67 |
Leadership and love | p. 68 |
Love and the case for virtue | p. 69 |
Servant leadership from a love perspective | p. 72 |
Conclusion | p. 76 |
Consciousness, Forgiveness and Gratitude: The Interior of the Servant-Leader | p. 77 |
Choosing the right path in life | p. 78 |
Choosing our manner of thinking | p. 79 |
Choosing our character | p. 82 |
Choosing to become a servant-leader | p. 84 |
Below-the-line thinking | p. 84 |
Above-the-line thinking | p. 86 |
The nucleus of servant leadership | p. 88 |
Motivation to Serve: Understanding the Heart of the Servant-Leader and Servant Leadership Behaviours | p. 90 |
Individual differences in leadership research | p. 92 |
Motivation-to-serve: a new individual difference construct | p. 93 |
Antecedents of motivation-to-serve | p. 95 |
Motivation-to-serve: a proximal antecedent of servant leadership | p. 98 |
The empowering climate as a situational moderator | p. 98 |
Integrative propositions | p. 99 |
Conclusion | p. 100 |
Building A Servant Leadership Culture | |
The Servant Organization | p. 105 |
Expanding Greenleaf's concept of 'Institution as servant' | p. 105 |
Definitions of 'servant leadership' and 'servant organization model' | p. 106 |
Development of the Organizational Leadership Assessment | p. 107 |
Adding the A-P-S Mindset Model | p. 109 |
Organizational Leadership Assessment research and the servant organization: a summary | p. 110 |
Organizational Leadership Assessment servant organization model and other models on organizational culture: a comparison | p. 114 |
Conclusion | p. 117 |
Cross-Cultural Perspectives on Servant Leadership | p. 118 |
Cultural perspectives on servant leadership | p. 119 |
Future directions for the study of servant leadership within the global context | p. 128 |
Servant leadership and cross-cultural validity | p. 128 |
Servant Leadership Learning Communities“: Incubators for Great Places to Work | p. 130 |
How the idea of a Servant Leadership Learning Community“ came into being | p. 130 |
The servant leadership legacy at TDIndustries | p. 132 |
The spirit of LUV at Southwest Airlines | p. 135 |
Building sustainable servant-led organizations | p. 142 |
SLLC“s connect SL organizations across the globe | p. 142 |
Servant-Leaders' Influence on Followers | |
Servant Leadership and Follower Need Satisfaction: Where Do We Go From Here? | p. 147 |
Servant leadership and follower needs | p. 148 |
A theoretical model linking servant leadership and follower need satisfaction | p. 149 |
Future directions for servant leadership research | p. 152 |
Conclusion | p. 154 |
Enhancing Innovation and Creativity through Servant Leadership | p. 155 |
What is creativity? | p. 156 |
Servant leadership and creativity | p. 157 |
A business case | p. 160 |
Mediating processes | p. 161 |
Conclusion | p. 164 |
Studying Servant Leadership | |
Servant Leadership Theory: Development of the Servant Leadership Assessment Instrument | p. 169 |
Patterson's model of servant leadership | p. 170 |
Developing the measure | p. 172 |
Current literature review | p. 173 |
The SLAI and other instruments: a comparison | p. 176 |
Conclusion | p. 178 |
The Place for Qualitative Research Methods in the Study of Servant Leadership | p. 180 |
Ethnographic studies | p. 181 |
The role of culture | p. 182 |
Critical social studies | p. 183 |
Phenomenological studies | p. 183 |
In-depth interviews | p. 184 |
Focus groups | p. 185 |
Exemplar case studies | p. 185 |
Grounded theory | p. 186 |
Observational studies in different environmental contexts | p. 188 |
Issues in qualitative research | p. 189 |
Conclusion | p. 191 |
References | p. 192 |
Index | p. 214 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.