Server+ Study Guide: Exam Sk0-001

by Newland, Dan

• ISBN13: 9780782140873
• ISBN10: 0782140874
• Edition: 2nd
• Format: Hardcover
• Copyright: 2002-03-01
• Publisher: John Wiley & Sons Inc

Summary

Designed for individuals preparing for the Server+ exam, this guide goes through the rigorous CAQC (CompTIA Authorized Quality Curriculum) review process, with all information organized, revised and updated for optimal learning. The CD-ROM includes electronic flashcards for PCs and Palm devices, a bonus sample exam, and an advanced testing program with adaptive testing capabilities.

Table of Contents

Introduction	xxiii
Assessment Test	xxxix
Part I Installation	1	(72)
Server Types and Roles	3	(38)
What Is a Server?	4	(7)
Server as Software	5	(3)
Servers as Hardware	8	(3)
Server Roles	11	(19)
Security Roles	12	(5)
Networking Roles	17	(8)
User Services	25	(5)
Summary	30	(1)
Exam Essentials	31	(1)
Key Terms	32	(1)
Review Questions	33	(5)
Answers to Review Questions	38	(3)
Installation	41	(32)
Plan the Installation	42	(8)
Defining the Project Goal	43	(1)
Examining the Current Configuration	44	(1)
Budgeting the Project	45	(5)
Verify the Installation Plan	50	(3)
Playing Politics	50	(1)
Verify Hardware Compatibility with Operating System	51	(1)
Verify Power Sources, Space, and UPS and Network Availability	52	(1)
Verify That All Correct Components and Cables Have Been Delivered	53	(1)
Install Hardware Using ESD Best Practices	53	(10)
Installing RAM or Processors	55	(1)
Installing Hard Disks	56	(2)
Server Form Factors	58	(1)
Mount the Rack Installation	59	(1)
Install External Devices	60	(1)
Verify SCSI ID Configuration and Termination	61	(1)
Cut and Crimp Network Cabling	62	(1)
Verify Power-On Via Power-On Sequence	63	(1)
Summary	64	(1)
Exam Essentials	64	(1)
Key Terms	65	(1)
Review Questions	66	(4)
Answers to Review Questions	70	(3)
Part II Hardware Configuration	73	(134)
Motherboards and Processors	75	(34)
The Motherboard	77	(16)
Integrated Versus Non-integrated	78	(1)
Form Factors	79	(1)
Components of a Motherboard	80	(13)
Processors	93	(2)
Intel Processors	93	(1)
AMD Processors	94	(1)
Alpha Chips	95	(1)
Cooling	95	(2)
Overclocking	97	(1)
Summary	97	(2)
Exam Essentials	99	(1)
Key Terms	100	(1)
Review Questions	101	(5)
Answers to Review Questions	106	(3)
Storage Devices	109	(32)
Physical and Logical Disks	111	(19)
IDE Technology	114	(5)
SCSI Technology	119	(9)
Benefits of SCSI over IDE	128	(1)
Hard Disk Administration	129	(1)
Summary	130	(1)
Exam Essentials	131	(1)
Key Terms	132	(1)
Review Questions	133	(6)
Answers to Review Questions	139	(2)
Fault Tolerance and Redundancy	141	(30)
Managing Fault Tolerance	142	(18)
Common Redundant Components	144	(2)
Clustering Technology	146	(3)
What Is RAID?	149	(2)
Levels of RAID	151	(7)
Software Versus Hardware	158	(2)
Summary	160	(1)
Exam Essentials	161	(1)
Key Terms	162	(1)
Review Questions	163	(6)
Answers to Review Questions	169	(2)
Networking	171	(36)
Networks	172	(26)
IEEE 802 Standards	178	(3)
OSI Model	181	(1)
Ethernet	182	(6)
Fiber Optics	188	(2)
Network Devices	190	(5)
Network Installation	195	(3)
Summary	198	(1)
Exam Essentials	199	(1)
Key Terms	200	(1)
Review Questions	201	(4)
Answers to Review Questions	205	(2)
Part III Software Configuration	207	(64)
Network Operating Systems	209	(32)
NOS Options	210	(8)
Application Compatibility	212	(1)
Hardware Requirements	212	(3)
Features	215	(1)
Costs	216	(2)
Major Network Operating Systems	218	(8)
Novell NetWare	218	(4)
Windows	222	(3)
Unix/Linux	225	(1)
Installing a NOS	226	(5)
Verify Hardware Compatibility	227	(1)
Verify Network Connectivity	228	(1)
Configure External Peripherals	228	(1)
Install Network Software	229	(1)
Install NOS Updates to Design Specifications	229	(1)
Client Access	230	(1)
Summary	231	(1)
Exam Essentials	232	(1)
Key Terms	233	(2)
Review Questions	235	(5)
Answers to Review Questions	240	(1)
TCP/IP	241	(30)
TCP/IP Explained	242	(4)
What Is TCP/IP?	242	(4)
IP Addressing	246	(7)
Introduction to IP Addressing	247	(1)
Network and Host ID's	248	(1)
IP Address Classes	248	(2)
Subnetting	250	(3)
TCP/IP Utilities	253	(7)
ARP	254	(1)
PING	255	(3)
Tracert	258	(1)
Ipconfig	258	(1)
Netstat	259	(1)
Telnet	260	(1)
Nbstat	260	(1)
Summary	260	(1)
Exam Essentials	261	(1)
Key Terms	262	(1)
Review Questions	263	(5)
Answers to Review Questions	268	(3)
Part IV Upgrading	271	(114)
Upgrading and Maintenance	273	(40)
Assessment	277	(11)
Why Upgrade	279	(2)
What to Upgrade	281	(1)
Upgrade Procedures	282	(6)
Risk Assessment	288	(2)
Server Availability	290	(8)
How Much Downtime?	290	(1)
Increasing Availability	291	(7)
Unsuccessful Upgrades	298	(1)
Planning Future Expansion and Availability	299	(1)
Maintenance	299	(3)
Proactive Maintenance	299	(2)
Baselines, Monitoring, and Thresholds	301	(1)
Summary	302	(1)
Exam Essentials	303	(2)
Key Terms	305	(1)
Review Questions	306	(5)
Answers to Review Questions	311	(2)
Hardware Updates	313	(28)
Before Upgrading	316	(1)
Adding a Processor	317	(3)
Performing the Upgrade	318	(1)
Troubleshooting	319	(1)
Multiple Processors	319	(1)
Adding Hard Disks	320	(3)
Upgrading SCSI Hard Disks	321	(1)
Upgrading IDE Hard Disks	322	(1)
Increase Memory	323	(2)
Troubleshooting	325	(1)
BIOS/Firmware Updates	325	(3)
Applying a CMOS Upgrade	326	(2)
Replace the UPS	328	(1)
Upgrading Adapters	329	(1)
Network Adapters	329	(1)
Summary	330	(1)
Exam Essentials	330	(1)
Key Terms	331	(1)
Review Questions	332	(6)
Answers to Review Questions	338	(3)
Software Updates	341	(44)
Operating System Upgrades	343	(17)
In-Place Upgrade Versus Clean Install	343	(5)
Deciding on an Upgrade Method	348	(1)
OS Upgrade Procedure	349	(6)
Clean Install Procedure	355	(5)
Service Pack Upgrades	360	(5)
What Are Service Packs?	360	(1)
Deciding Whether to Install Service Packs	361	(1)
Service Pack Installation	361	(4)
Software Patches	365	(3)
What Are Software Patches?	366	(1)
Deciding Whether to Install Patches	366	(1)
Software Patch Installation	367	(1)
Upgrading Hardware Drivers	368	(3)
Acquiring and Installing New Drivers	369	(2)
Upgrading Monitoring and Management Tools	371	(3)
Upgrading the Server Component	373	(1)
Upgrading the Client Component	373	(1)
UPS Upgrades	374	(1)
Summary	374	(1)
Exam Essentials	375	(1)
Key Terms	376	(1)
Review Questions	377	(5)
Answers to Review Questions	382	(3)
Part V Proactive Maintenance	385	(122)
Performance and Hardware Monitoring	387	(34)
Monitoring	388	(7)
What Is Monitoring?	389	(1)
Why Monitor?	389	(1)
How to Monitor	389	(1)
Third-Party Monitoring	390	(1)
What to Monitor	390	(5)
SNMP	395	(1)
CMIP	396	(1)
Performance Monitoring	397	(13)
Network Operating System Utilities	398	(12)
Remote Notification	410	(1)
Summary	411	(1)
Exam Essentials	412	(2)
Key Terms	414	(1)
Review Questions	415	(4)
Answers to Review Questions	419	(2)
Managing and Securing the Server Environment	421	(32)
Server Room Security	422	(3)
Securing a Rack-Mounted Server	422	(1)
Securing a Tower Server	423	(1)
Limiting Server Access	424	(1)
Remote Access	425	(1)
Remote Access Safeguards	425	(1)
Remote Threats	426	(9)
Types of Attacks	427	(1)
Firewalls	428	(6)
Detecting Intrusions	434	(1)
Temperature and Humidity Issues	435	(2)
Temperature	435	(1)
Humidity	436	(1)
Power Issues	437	(3)
Surge Protectors	438	(1)
Line Conditioners	438	(1)
RFI	438	(1)
EMI	439	(1)
UPS/SPS	439	(1)
Summary	440	(2)
Exam Essentials	442	(2)
Key Terms	444	(1)
Review Questions	445	(5)
Answers to Review Questions	450	(3)
Backups	453	(28)
Backup Defined	454	(1)
Backup Devices	455	(3)
Backup Methods	458	(2)
Full Backups	458	(1)
Differential Backups	459	(1)
Incremental Backups	460	(1)
Custom Backups	460	(1)
Backup Plans	460	(5)
Rotation Schedules	461	(2)
Media Storage	463	(1)
Verification and Restoration	463	(2)
Backup Software	465	(1)
Backup Troubleshooting	466	(3)
Cleaning Your Drive	467	(1)
Media Problems	467	(1)
Hardware Problems	468	(1)
Software Problems	468	(1)
Media Retirement	469	(1)
Remote Backup Service	469	(1)
Summary	469	(2)
Exam Essentials	471	(1)
Key Terms	472	(1)
Review Questions	473	(5)
Answers to Review Questions	478	(3)
Disaster Recovery	481	(26)
Defining the Disaster	483	(1)
Creating the Disaster Plan	484	(4)
Exploring the Risks	485	(1)
Understanding the Impact	485	(1)
Creating Strategies	486	(1)
Training for Strategy Implementation	487	(1)
Plan Maintenance	487	(1)
Documentation	488	(1)
Identifying Hot and Cold Sites	488	(2)
Hot Sites	488	(1)
Cooperative Hot Sites	489	(1)
Cold Sites	489	(1)
Replacing Failed Hardware	490	(5)
Identify the Failure	490	(1)
ESD Best Practices	491	(2)
Planning for Hardware Replacement	493	(2)
Software Failures	495	(1)
Summary	496	(1)
Exam Essentials	497	(1)
Key Terms	498	(1)
Review Questions	499	(5)
Answers to Review Questions	504	(3)
Part VI Troubleshooting	507	(70)
Problem Determination	509	(24)
Troubleshooting Steps	510	(13)
Determine Problem Priority	511	(1)
Gather Information	512	(4)
Physical Problem Detection	516	(1)
Notify Responsible Parties	517	(1)
Fix the Problem	518	(3)
Document the Solution	521	(2)
Summary	523	(1)
Exam Essentials	524	(1)
Key Terms	524	(1)
Review Questions	525	(5)
Answers to Review Questions	530	(3)
Troubleshooting Tools and Techniques	533	(44)
Common Issues	535	(12)
Bottlenecks	536	(4)
Failed Configuration Change	540	(3)
Hardware Issues	543	(1)
File Corruption and Viruses	544	(2)
Incompatibility Issues	546	(1)
Using Log Files	547	(4)
Windows 2000 Event Viewer	547	(3)
Other Microsoft Log Files	550	(1)
NetWare Log Files	550	(1)
Unix and Linux Logs	551	(1)
Using Documentation	551	(3)
Product Documentation	552	(1)
Previous Technician Documents	552	(2)
Remote Troubleshooting	554	(2)
Tools for Remote Troubleshooting	554	(1)
Wake-on-LAN	555	(1)
Diagnostic Tools	556	(3)
Windows NT/2000	556	(1)
NetWare	557	(1)
Unix and Linux	557	(2)
Troubleshooting Checklist	559	(1)
Real World vs. Exam Troubleshooting	560	(1)
Summary	561	(1)
Exam Essentials	562	(2)
Key Terms	564	(1)
Review Questions	565	(8)
Answers to Review Questions	573	(4)
Glossary	577	(70)
Index	647