Foreword by Ted Corcoran, President, Toastmasters International | 7 | (2) | |
Preface | 9 | (2) | |
Introduction | 11 | (17) | |
Strategy 1: Know Thy Audience | 28 | (19) | |
Strategy 2: Prepare Outstanding Content | 47 | (35) | |
Strategy 3: Use Superior Organization | 82 | (23) | |
Strategy 4: Develop Dynamic Delivery | 105 | (32) | |
Strategy 5: Make It Memorable, Actionable, and Transferable | 137 | (36) | |
Strategy 6: Manage Yourself, Difficult Participants, and Difficult Situations | 173 | (33) | |
Strategy 7: Total Quality Improvement | 206 | (35) | |
Conclusion: The Power of Lifelong Learning | 241 | (17) | |
Appendix A: The Who's Who of Master Presenters | 258 | (6) | |
Appendix B: Presentation Skills References | 264 | (4) | |
Appendix C: The Master Negotiators' | |||
Preparation Form | 268 | (4) | |
Appendix D: Checklists | 272 | (3) | |
Chapter Notes | 275 | (6) | |
Index | 281 | (5) | |
About the Authors | 286 |
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