Preface | |
Introduction | |
Acknowledgements | |
Getting Started | p. 3 |
A Home for the Shelter | p. 18 |
Shelter Services | p. 30 |
Outreach Services | p. 53 |
The Shelter Staff-I | p. 65 |
The Shelter Staff-II | p. 79 |
Financing Shelter Operations | p. 95 |
Admissions | p. 113 |
Processing New Residents | p. 125 |
Counseling | p. 149 |
Helping Victims Assert Their Legal Rights | p. 163 |
Everyday Life in a Shelter | p. 175 |
Health Care | p. 193 |
Building a Supportive Social Milieu | p. 200 |
Security - A Major Concern | p. 210 |
The Departure of Residents | p. 217 |
References | p. 227 |
Index | p. 235 |
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