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Scott G. Halford is a speaker, consultant, and expert in emotional intelligence and professional mastery. He is the owner of Complete Intelligence, LLC, a consultancy with clients such as Molson Coors, Medtronic, Microsoft, and Ingersoll Rand.
Acknowledgments | p. xi |
Preface | p. xv |
Introduction | p. xxi |
Shortcut Quiz | p. xxiii |
The Know-Why | p. 1 |
Back-Road Basics | p. 7 |
If You're Not a Shortcut You're Taking Up Too Much Space | p. 11 |
Are You a Shortcut or Bottleneck? | p. 16 |
Determining Your Value | p. 18 |
Anatomy of a Bottleneck | p. 27 |
Shortcuts Save Time | p. 29 |
The Know-What | p. 35 |
Make It Easier, Make It Better, Make More Money | p. 37 |
The Shortcut of Efficiency (Easier) | p. 41 |
Organize Your Info | p. 44 |
Unload the Overload | p. 47 |
Scoop It Up | p. 51 |
The Washed-Up Shortcut | p. 53 |
Raise Your Hand | p. 55 |
Get Some Screen Time | p. 58 |
Rule the Rules | p. 61 |
Become the Master | p. 65 |
Find the Flow | p. 74 |
Train Your Brain | p. 81 |
Incite Your Insights | p. 89 |
Throw Some Spice on the Grill | p. 96 |
Use the White Space | p. 98 |
Excel as a White Belt First | p. 101 |
Get Framed | p. 104 |
Be the Influencer | p. 107 |
The Know-How | p. 115 |
Image | p. 123 |
The Care and Feeding of Your Shanti | p. 131 |
Attitude | p. 139 |
Emotional Intelligence | p. 144 |
Focus | p. 153 |
Meaning | p. 157 |
Humor: The Secret Weapon of Shortcuts Everywhere | p. 161 |
"Yes": Why It's Usually the Right Answer | p. 163 |
Choices | p. 167 |
Stickiness | p. 170 |
Responsibility | p. 173 |
Feelings | p. 176 |
Context | p. 179 |
The Shortcut as a Company | p. 185 |
Shortcuts Transform | p. 197 |
Shortcut Paradise | p. 200 |
Shortcuts Here, There, and Everywhere | p. 202 |
Shortcuts Remember When... | p. 205 |
The Long and Shortcut of It | p. 207 |
The Lessons of the Shortcut Have Always Been There | p. 211 |
Epilogue | p. 215 |
Shortcut Quiz Answers | p. 217 |
References | p. 223 |
Bibliography | p. 227 |
About the Author | p. 229 |
Index | p. 231 |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.