Part I: The Human Resources Profession
Ch. 1 Human Resource Certification
Ch. 2 SHRM's Certification Program
Part II: HR Knowledge and Behavioral Competencies
Ch. 3 People
Ch. 4 Organization
Ch. 5 Workplace
Ch. 6 Strategy
Ch. 7 Behavioral Competencies
Part III: Appendices
App A Acronyms
App B Case Laws
App C For Additional Study