Overview | |
General Six Sigma | p. 3 |
Introduction | p. 3 |
The History of Six Sigma | p. 4 |
The Six Sigma Goal | p. 5 |
Management's Role | p. 5 |
Six Sigma Titles | p. 5 |
Six Sigma Teams | p. 6 |
Measurements and Problem Solving | p. 7 |
Metrics and Keeping Score | p. 7 |
The DMAIC Problem-Solving Method | p. 8 |
Nonstatistical Six Sigma Tools | |
Customer-Driven Needs and Concerns | p. 15 |
The Simplified QFD | p. 15 |
Traditional QFDs | p. 21 |
The Simplified FMEA | p. 23 |
Traditional FMEAs | p. 28 |
Visual Assists | p. 31 |
Fishbone Diagrams | p. 31 |
Instructions for Fishbone Diagrams | p. 32 |
Simplified Process Flow Diagrams | p. 34 |
Instructions for Simplified Process Flow Diagrams | p. 37 |
Visual Correlation Tests | p. 40 |
Getting Good Data | |
Data and Samples | p. 49 |
Types of Data | p. 49 |
Data Discrimination | p. 50 |
Collecting Samples | p. 53 |
Average and Variation | p. 58 |
Simplified Gauge Verification | p. 71 |
Checking for Gauge Error | p. 73 |
Instructions for Simplified Gauge Verification | p. 74 |
Example of Simplified Gauge Verification on Bearings | p. 76 |
Gauge R&R | p. 78 |
Probability, Plots, and Statistical Tests | |
Data Overview | p. 83 |
Probability | p. 83 |
Data Plots and Distributions | p. 92 |
Plotting Data | p. 108 |
Testing for Statistically Significant Change | p. 115 |
Testing for Statistically Significant Change Using Variables Data | p. 115 |
Using a Sample to Check for a Change versus a Population | p. 124 |
Checking for a Statistically Significant Change between Two Samples | p. 133 |
Incidental Statistics Terminology Not Used in Preceding Tests | p. 139 |
Testing for Statistically Significant Change Using Proportional Data | p. 140 |
Testing for Statistically Significant Change, Nonnormal Distributions | p. 150 |
Process Control, Does, and Rss Tolerances | |
General and Focused Control | p. 157 |
General Process Control | p. 157 |
Traditional Control Charts | p. 158 |
Simplified Control Charts | p. 158 |
Design of Experiments and Tolerance Analysis | p. 163 |
Design of Experiments | p. 163 |
Simplified DOEs | p. 164 |
RSS Tolerances | p. 165 |
Appendix: The Six Sigma Statistical Tool Finder Matrix | p. 167 |
Glossary | p. 169 |
Related Reading | p. 173 |
Index | p. 175 |
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