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9781841120416

Smart Things to Know About, Knowledge Management,

by Thomas M. Koulopoulos; Carl Frappaolo
  • ISBN13:

    9781841120416

  • ISBN10:

    1841120413

  • Format: Paperback
  • Publisher: Capstone
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List Price: $29.95

Summary

The business world is turning to the knowledge-based enterprise for survival - sharp advice on maximising corporate wisdom.

Author Biography

Thomas M. Koulopoulos is President of Boston-based Delphi Group, a leader in the field of knowledge management and e-business, and a frequent speaker and author on these topics. He also lectures at the Boston College Wallace Carroll Graduate School of Business. <P> Carl Frappaolo is Executive Vice President of the Delphi Group. He has 20 years experience as a consultant to Global 1000 companies on an array of technologies, including knowledge management, document management and workflow.

Table of Contents

What is Smart? ix
Acknowledgments xi
Introduction: A Smart History of the Modern Enterprise 1(8)
Fuel for Innovation
9(28)
Cornerstones of Knowledge
37(30)
Knoware: The Technology of Knowledge Management
67(32)
The Softer Side of Knowledge Management
99(36)
Leading the Knowledge-based Organization
135(42)
What We Don't Know
177(16)
Glossary 193(22)
Index 215

Supplemental Materials

What is included with this book?

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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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