Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Introduction | p. 1 |
SNAP Decisions | |
It's Tough Out There | p. 11 |
How Frazzled Customers Think | p. 17 |
Inside the SNAP Factors | p. 22 |
SNAP Rules: Simple + iNvaluable + Aligned + Priority | p. 31 |
What's Going On Inside Your Customer's Head | p. 39 |
Your Customer s Decision-Making Process | p. 48 |
The First Decision | |
First Decision Overview | p. 57 |
Getting in the Game | p. 62 |
Aligned: Craft Winning Value Propositions | p. 69 |
Priorities: Capitalize on Trigger Events | p. 76 |
Create the Critical Connections | p. 84 |
Simple: Messages that Matter | p. 92 |
Passing the "Tell Me More" Test | p. 103 |
iNvaluable: Become Irresistible Right Away | p. 109 |
The Second Decision | |
Second Decision Overview | p. 119 |
Getting Off to a Good Start | p. 125 |
Mind Over Chatter | p. 132 |
Meetings That SNAP, Crackle, and Pop | p. 140 |
Aligned: Assessing Business Value | p. 150 |
iNvaluable: Become the Expert They Can't Live Without | p. 162 |
iNvaluable: Using Your Smarts to Create Change | p. 168 |
iNvaluable: Be an Everyday Value Creator | p. 177 |
Simple: Cut the Complexity | p. 184 |
Priorities: Maintain the Momentum | p. 194 |
Success with the Second Decision | p. 203 |
The Third Decision | |
Third Decision Overview | p. 209 |
Selling to Hot Prospects | p. 215 |
Simple: Make the Decision as Easy as Possible | p. 223 |
Aligned: Balancing the Value-Risk Equation | p. 234 |
iNvaluable: Be the One They Want to Work With | p. 243 |
Priority: Getting the Business | p. 252 |
Success with the Third Decision | p. 262 |
Wrapping It Up | |
SNAP to It! | p. 267 |
Acknowledgments | p. 273 |
Appendix | p. 277 |
Sales 2.0 Resources | p. 277 |
Recommended Reading | p. 284 |
Index | p. 289 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.