Preface | p. vi |
Online Shopping for Positive and Negative Reinforcement Products | p. 1 |
Online Shopping Experience: A Conceptualization and Preliminary Results | p. 15 |
An Expanded E-Commerce Process Model Serving E-Commerce Entrepreneurs | p. 45 |
Internet Shopping Model and Customer Perceptions: A Study of UK Supermarkets | p. 73 |
A Psychographic Approach to Segmenting the Electronic Shopper | p. 90 |
A Negotiation Agent System in E-Commerce | p. 119 |
Business Interactions in a Virtual Organisation: Visualising Inter-Organisational Systems Complexity | p. 136 |
Issues and Perceptions of Unsolicited Commercial Electronic Mail | p. 165 |
Impact of E-Learning During SARS Outbreak in Hong Kong | p. 185 |
Building Competitive Advantage through E-CRM Analytics and Data Integration | p. 204 |
E-Government Scottish Style: Recent Developments and Some Emerging Issues | p. 227 |
The Impact of the Role of the Government of Egypt on Electronic Commerce Development and Growth | p. 253 |
Linking Technological Compatibility and Operational Capacity Constraints to Communication Technology Adoption | p. 277 |
Pushing Elusive Alliances into the Light - Discovering the Value of Informal Networks on the Internet | p. 292 |
Technology Trust in Internet-Based Interorganizational Electronic Commerce | p. 311 |
About the Authors | p. 338 |
Index | p. 347 |
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