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Series Foreword | p. vii |
Preface | p. ix |
Acknowledgments | p. xi |
Introduction | p. 1 |
Expertise | p. 2 |
Social Psychology | p. 5 |
The Rationale of The Social Psychology of Expertise | p. 9 |
Where We Should Start: Cognitive Economics | p. 14 |
Economizing Information-Storing Capacity: The Magical Number Seven, Plus or Minus Two | p. 14 |
Economizing Cognitive Processing Time: Perception Schooling | p. 20 |
Economizing Human Experience: Expert Systems and Professions | p. 25 |
Economizing Cognition: Collective Rationality | p. 34 |
Essentials of Experts-in-Contexts: "The Expert"-Interaction | p. 43 |
Interaction: "The Expert" Is a Social Form | p. 44 |
Attribution: "The Expert" Is a Social Form Through Which Someone Is Attributed as "Expert" | p. 56 |
Leistung: "The Expert" Is a Social Form Through Which Someone Is Attributed as "Expert" for Time-Efficient Use of Knowledge | p. 64 |
In a New Light: Organizational Role Conflicts With Experts, and Their Resolution | p. 73 |
Introduction: Organizations | p. 73 |
Experts' Autonomy | p. 78 |
An Attributional Approach to Role Conflict for Experts | p. 82 |
Social Psychology of Expert Roles | p. 87 |
Case Study I: Experts--Risk--Financial Markets | p. 92 |
Two Concepts of Risk: Variance Versus Commitment | p. 93 |
Can There Be Expertise in Forecasting Financial Markets? | p. 106 |
Case Study II: Predicting Climate Change 1988-1997 | p. 123 |
Climate Change as a Matter of Scientific Concern | p. 123 |
Climate Change as a Matter for Public-Science Dialogue | p. 136 |
Conclusions for the Conceptualization of Expertise in Context: Types of Experts, Uncertainty, and Insecurity | p. 143 |
Typology of Experts | p. 143 |
Uncertainty [not equal] Insecurity | p. 149 |
Experts as Heuristics | p. 153 |
Conclusions for Management With Experts: The Expert Role Approach | p. 162 |
Paradoxes of Management Theory | p. 162 |
Expert Roles and Management | p. 166 |
Outlook: Do We Need Experts for Planning? | p. 170 |
Bibliographical Notes | p. 178 |
References | p. 183 |
Author Index | p. 197 |
Subject Index | p. 203 |
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