Social Worker as Manager, The: A Practical Guide to Success

by Weinbach, Robert W.; Taylor, Lynne M.

• ISBN13: 9780205509034
• ISBN10: 0205509037
• Edition: 5th
• Format: Paperback
• Copyright: 2011-01-01
• Publisher: Prentice Hall

Summary

The fifth edition ofThe Social Worker as Managercombines presentation of theory and techniques along with practical advice that will help readers become successful managers.This book was written for readers who wish to understand the role of manager within human service agencies and who seek practical advice on how to perform effectively in such roles. It discusses those functions and tasks that managers at all levels-from supervisors to executive directors-perform to ensure the attainment of organizational goals. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical applications throughout.For anyone interested in social work administration, social work management, and administrative supervision.

Table of Contents

Preface

Human Services Management in Perspective

Defining and Describing Management

If There Were No Management

What Exactly Is Management?

The Functions of Management

Management as Both a Science and an Art

Management Ethics

Avoiding Misconceptions about Management

The Presence of Management

Summary

Endnotes

The Context of Human Services Management

The Task Environment

Comparing Human Service Organizations and Manufacturing

Summary

Endnotes

Historical Origins of Current Management Theories

Scientific Management

Administrative Management

Bureaucratic Management

Common Shortcomings of Classical Management Theories

Responses to Classical Management Theories

Summary

Endnotes

The Major Management Functions

Planning

What Is Planning?

The Planning Menu

Types of Planning That Occur Within Human Service Organizations

Summary

Endnotes

Creating and Managing Staff Diversity

Recruitment and Hiring Issues

The Staff Menu

Creating the Best Mix of Staff Types

Managing Diversity in the Workplace

Summary

Endnotes

Promoting a Productive Work Environment

Understanding Individual Motivation

Classical Theories of Motivation

Other Factors That Affect Job Performance

Supporting Staff Growth

Summary

Endnotes

Staff Performance Evaluations and Personnel Actions

Staff Performance Evaluations

Promotions and Transfers

Managing Staff Members Who Are Not Meeting Job Expectations

Termination for Unsatisfactory Work Performance

Termination for Misconduct

Termination for Job Abandonment

Managing the Loss of Other Staff

Exit Interviews

Summary

Endnotes

Organizing

Basic Ways of Organizing

The Departmentation Menu

Combining Two or More Methods of Departmentation

Delegation as a Way of Organizing

How Much Organizing Is Desirable?

Summary

Endnotes

Controlling

The Elements of Control

The

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