Memory, learning, and management : introducing basic knowledge concepts | p. 1 |
Inquiry systems : understanding how people gain knowledge | p. 18 |
Knowledge space : building foundations for advancing knowledge | p. 32 |
Electronic brainstorming : stimulating creative idea generation | p. 47 |
Groupware : enabling knowledge sharing across time and space | p. 58 |
Electronic memory : increasing knowledge availability | p. 69 |
Visualisation system : facilitation knowledge interpretation | p. 84 |
Knowledge miner : assiting in pattern discovvery and prediction | p. 96 |
E-learning portal : enhancing user experience | p. 107 |
Quality monitor : assessing knowledge credibility | p. 119 |
Neural network : automating knowledge application | p. 132 |
Exercising space : facilitating learning through experimentation | p. 151 |
Social environment : promoting knowledge sharing through personal interaction | p. 164 |
Task contingencies : examining if two heads are always better than one | p. 179 |
Communities of practice : enhancing collective effectiveness | p. 193 |
Mode of socialisation : comparing effects of informal and formal socialisation on organisational performance | p. 208 |
Organisational culture : determining knowledge-sharing attitudes | p. 221 |
Incentives and rewards : motivating knowledge sharing | p. 233 |
Specialist training : cultivation knowledge management professionals | p. 245 |
Theroy vx. practice : finding out if we do what we preach | p. 263 |
Codification or personalisation : choosing the right knowledge management strategy | p. 279 |
Visions and directions : balancing academic and practitioner positions on KM | p. 297 |
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