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9781576752937

Solving Tough Problems

by
  • ISBN13:

    9781576752937

  • ISBN10:

    1576752933

  • Format: Hardcover
  • Copyright: 2004-08-26
  • Publisher: Berrett-Koehler Publishers

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Summary

Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather a very personal story of the author's progress from a young "expert" to an effective facilitator of positive change and conflict resolution.

Author Biography

Adam Kahane is a founding partner of Generon Consulting and the Global Leadership Initiative.

Table of Contents

Forewordp. ix
Introduction: The Problem with Tough Problemsp. 1
Tough Problemsp. 5
"There Is Only One Right Answer"p. 7
Seeing the Worldp. 13
The Miraculous Optionp. 19
Talkingp. 35
Being Stuckp. 39
Dictatingp. 45
Talking Politelyp. 53
Speaking Upp. 59
Only Talkingp. 67
Listeningp. 71
Opennessp. 73
Reflectivenessp. 79
Empathyp. 87
Creating New Realitiesp. 93
Cracking Through the Egg Shellp. 95
Closed Fist, Open Palmp. 107
The Wound That Wants to Be Wholep. 113
Conclusion: An Open Wayp. 129
Notesp. 133
Bibliographyp. 137
Indexp. 140
About the Authorp. 148
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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