What is included with this book?
Greg Holden founded Stylus Media, a company specializing in creating web pages for small businesses. He has written more than 30 books, many focused on online business and the skills and tools that small-business entrepreneurs need to expand their operations on the Internet.
Introduction 1
Part I: Launching Your Online Business 9
Chapter 1: New Tools and Strategies for Your Online Business 11
Chapter 2: Opening Your Online Business 31
Chapter 3: Choosing and Equipping Your New E-Business 57
Chapter 4: Selecting Your E-Commerce Host and Design Tools 79
Part II: Creating a Business Website 107
Chapter 5: Organizing Your Business Presence and Attracting Customers 109
Chapter 6: Making Shopping Easy on Your E-Commerce Site 147
Chapter 7: Accepting Payments 173
Chapter 8: Communicating with Customers and Building Loyalty 197
Chapter 9: Sourcing Worldwide for Your Business 219
Part III: Social Networking and Marketing 233
Chapter 10: Advertising and Publicity: The Basics 235
Chapter 11: Search Engine Optimization 257
Chapter 12: Location, Location, Location Marketing 283
Chapter 13: Social Marketing: Facebook, Pinterest, Twitter, and Blogs 299
Part IV: Expanding Beyond Your Website 313
Chapter 14: Selling on Amazon.com and eBay 315
Chapter 15: Moving to Specialty Marketplaces 347
Chapter 16: Managing and Growing Your Online Business 365
Part V: Keeping Your Business Legal and Fiscally Responsible 379
Chapter 17: Keeping It All Legal 381
Chapter 18: Online Business Accounting Tools 397
Part VI: The Part of Tens 413
Chapter 19: Ten Ways to Reach Mobile Shoppers 415
Chapter 20: Ten Ways to Develop a Platform 421
Index 427
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.