Acknowledgements | p. xiii |
Foreword | p. xv |
Introduction | p. 1 |
Have you got what it takes? | p. 2 |
Why do you want to do it? | p. 3 |
Be a lion tamer, it's safer | p. 5 |
Star-crossed | p. 6 |
Independence: the new, new thing | p. 6 |
A trickle becomes a stream | p. 7 |
Have you got a plan? | p. 8 |
Seven, five or three days a week? | p. 9 |
Consultant, know thyself! | p. 10 |
Are you an entrepreneur? | p. 15 |
Could this be you? | p. 16 |
The multi-tasking megastar | p. 16 |
How's your network? | p. 18 |
What about money? | p. 23 |
Home Alone: creating your workspace | p. 24 |
The perils of partnership | p. 27 |
Independents are really loners | p. 28 |
Changing people, changing times | p. 28 |
Adding expertise | p. 29 |
Bring in the professionals | p. 29 |
Shoulders to cry on | p. 31 |
Can you smell trouble? | p. 32 |
How not to fall at the first hurdle | p. 33 |
The go-it-alone checklist | p. 34 |
Check yourself out | p. 36 |
Key learning points | p. 39 |
Getting out and getting going | p. 41 |
The escaping executive | p. 42 |
Consultants bail out too | p. 46 |
Back-to-work spouse meets downshifter | p. 47 |
The graduate | p. 49 |
The early retiree | p. 50 |
Key learning points | p. 51 |
Planning the successful start-up | p. 53 |
What not to waste time over | p. 54 |
Adminfrustration | p. 54 |
Invoicing | p. 56 |
...and the X-Files | p. 57 |
The production plan | p. 58 |
Set a routine | p. 60 |
Setting the pattern for YOUR work ethic | p. 61 |
Missing your mates and cabin fever | p. 62 |
The partner and the kids | p. 64 |
The social v. business thing | p. 65 |
Taking time off | p. 66 |
Playing the percentage game | p. 67 |
Keeping time sheets | p. 69 |
Never put all your beans in one tin | p. 70 |
Staying fit | p. 72 |
Health checks | p. 73 |
Health and work insurance | p. 73 |
Saving for the future | p. 74 |
Getting an office supplier | p. 74 |
Finding professional advice | p. 74 |
Financial advice | p. 75 |
Legal advice | p. 75 |
Banking services | p. 75 |
IT support | p. 75 |
Webmaster | p. 76 |
Other suppliers | p. 76 |
Insurance | p. 77 |
Key learning points | p. 77 |
The life of a salesman | p. 79 |
You think selling is sleazy | p. 80 |
You forget to sell | p. 81 |
You can't ask for the order | p. 81 |
chemistry | p. 82 |
Oh no! Not another logo! | p. 83 |
Registering your company name and domain name | p. 85 |
Whose rules? | p. 86 |
Confidence is a keyword | p. 87 |
Learn to ask for the business | p. 88 |
Help your client to help himself | p. 88 |
Intellectual property (IP) | p. 89 |
Key learning points | p. 90 |
Marketing yourself | p. 91 |
Sales materials - how much, how soon? | p. 93 |
Business cards | p. 93 |
Letterheads | p. 94 |
Envelopes | p. 95 |
Compliment slips | p. 95 |
The website | p. 96 |
The electronic calling card par excellence | p. 97 |
Learn to link | p. 98 |
The art of cold calling-don't | p. 98 |
Get yourself published | p. 100 |
Excuses to stay in touch | p. 100 |
Hot-topic seminars | p. 101 |
Platform marketing: conferences and seminars | p. 101 |
Samples and show reels | p. 102 |
Creating your own network | p. 103 |
If you can't do it - teach it! | p. 104 |
Charitable work | p. 104 |
Gifts to go | p. 104 |
Dressing for success | p. 106 |
Key learning points | p. 106 |
New business: getting it, charging for it, getting paid for it | p. 109 |
Creating your new business policy | p. 110 |
Rules for generating business | p. 110 |
Writing proposals that work | p. 112 |
When to chase for the business | p. 113 |
Make the PA your pal | p. 114 |
Setting fees and other money worries | p. 114 |
The variable fee game | p. 117 |
Marking up work | p. 117 |
Retainer business | p. 118 |
Expenses | p. 119 |
Recovering development costs | p. 119 |
Contracts and letters of engagement | p. 121 |
When the brief changes | p. 121 |
The gentle art of quoting | p. 122 |
Evolving the client relationship | p. 123 |
Getting paid | p. 123 |
Working with different client groups | p. 126 |
The big corporations | p. 126 |
The big consultants | p. 127 |
SMEs | p. 127 |
Public sector | p. 127 |
NGOs | p. 128 |
Transnational institutions | p. 128 |
Developing long-term client relationships | p. 128 |
Conflict of interest | p. 129 |
Paying suppliers | p. 130 |
Agents and alliances | p. 131 |
Key learning points | p. 131 |
Developing the business | p. 133 |
The solo operator | p. 135 |
Alliances, joint ventures and partnerships | p. 136 |
Hiring staff | p. 137 |
Contracting out | p. 138 |
Shrinking the business | p. 139 |
Checking out the marketplace | p. 140 |
Keeping up to speed | p. 141 |
Marketing others | p. 142 |
Keeping your culture | p. 142 |
Have you lost focus? | p. 143 |
Changing price structures | p. 144 |
Become a guru? | p. 145 |
Working with the competition | p. 146 |
Nightmare strategies | p. 146 |
Bail-out strategies | p. 148 |
A final thought | p. 149 |
Key learning points | p. 150 |
Creating YOUR workplace | p. 151 |
Deciding on your workspace requirements | p. 153 |
Can I work from home? | p. 154 |
Can I have a dedicated work area in my home? | p. 154 |
Will I have clients visiting my home? | p. 155 |
Can I create an external access to my home office? | p. 155 |
Planning your stand-alone office unit | p. 156 |
Planning permission | p. 159 |
Do I have room to expand? | p. 160 |
Are there alternative facilities in town - maybe share the costs with others? | p. 161 |
Fixing up the facilities | p. 161 |
Play safe | p. 161 |
Does it have a view? | p. 162 |
'...with one enormous chair' | p. 163 |
Where do all those office supplies come from? | p. 163 |
Back to THOSE rules | p. 165 |
The challenge of staying connected | p. 165 |
Staying ahead | p. 167 |
Get professional help | p. 168 |
Key learning points | p. 168 |
The travelling independent consultant | p. 171 |
Getting prepared | p. 172 |
Travelling light | p. 173 |
Luggage planning | p. 173 |
Travelling with clients | p. 174 |
Travel rules for independents | p. 175 |
Getting the best deals | p. 176 |
To book or not to book? | p. 178 |
Welcome to the throw-away society | p. 178 |
Charging travel time | p. 179 |
Expenses on the road | p. 179 |
Staying in touch on the road | p. 181 |
The workplace is where you lay your lap-top | p. 181 |
Airline lounge | p. 182 |
Hotel lobby | p. 182 |
Public places | p. 183 |
Restaurants | p. 183 |
Other people's offices | p. 184 |
Restrooms | p. 184 |
An ongoing challenge | p. 185 |
Key learning points | p. 185 |
Counting the cost (and the profit) | p. 187 |
What do you need to make it? | p. 188 |
What kind of business suits you best? | p. 189 |
Sole trader | p. 189 |
Limited company | p. 190 |
Are there other things you need to know? | p. 190 |
What about networks and partnerships? | p. 191 |
Networks | p. 191 |
Partnerships | p. 192 |
Getting in the professionals | p. 192 |
Accountants | p. 193 |
Legal support and solicitors | p. 194 |
Bookkeepers | p. 194 |
Bank managers | p. 194 |
So what are the ins and outs of business banking? | p. 195 |
Contracts with clients | p. 196 |
Working contracts with suppliers | p. 196 |
The taxman cometh | p. 196 |
VAT | p. 197 |
National insurance | p. 198 |
Income tax and corporation tax | p. 198 |
What can I claim for? | p. 199 |
Your legal obligations to the taxman | p. 199 |
Getting a bank manager you can work with | p. 199 |
You need a loan like a hole in the head | p. 200 |
Supplies, supplies, supplies | p. 200 |
Pension plans | p. 201 |
State retirement pension entitlement | p. 201 |
Hiring staff and subcontract help | p. 201 |
Accounting packages | p. 202 |
Domain names and intellectual property rights | p. 202 |
Working from home: claiming expenses | p. 202 |
Travel-the unromantic stuff you need to know | p. 203 |
Family and the independent consultant | p. 203 |
Cars and other vehicles | p. 204 |
Dealing with deadlines | p. 204 |
What's next for the independent consultant? | p. 207 |
More competitors and more opportunity | p. 208 |
Technology takes over | p. 210 |
Consulting in the virtual world | p. 211 |
Staying up to date | p. 211 |
Shorter relationships | p. 212 |
Selling to the organisation | p. 213 |
The arrival of the portfolio consultant | p. 214 |
Finally, the independent's secret | p. 215 |
Key learning points | p. 216 |
Appendix: Sample Consultancy Agreement | p. 217 |
Index | p. 223 |
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