Steps to Safety Culture Excellence

by Mathis, Terry L.; Galloway, Shawn M.

• ISBN13: 9781118098486
• ISBN10: 111809848X
• Edition: 1st
• Format: Hardcover
• Copyright: 2013-02-11
• Publisher: Wiley

Summary

This book teaches methods for improving a companys safety culture and allows readers to effectively assess, transform, sustain, and integrate behavioral safety precepts as part of their companys continuous improvement efforts. The methods described in this book produce rapid results that can be built upon, expanded, and sustained in the real world. Proven steps give readers a concrete process they can apply to implement change, overcome internal resistance, and measure results. Special attention is paid to multinational sites, and the nuances different countries present in developing a unified safety culture.

Author Biography

TERRY L. MATHIS is the founder and CEO of ProAct Safety, an international safety excellence consulting firm that has pioneered innovative approaches to culture improvement, behavioral strategies, and management of safety since 1993. He is a regular keynote speaker and columnist for safety publications, as well as a strategic advisor to the leaders of many top performing organizations.

SHAWN M. GALLOWAY is President of ProAct Safety. As an international consultant, professional keynote speaker, and strategist, he has helped hundreds of organizations achieve and sustain excellence in safety, culture, and operational performance. He is also the host of the highly acclaimed weekly podcast series, Safety Culture Excellence®, a columnist for several magazines, and advisor to many of the best in safety performance.

Table of Contents

Introduction

Other Works on Safety Culture

Understanding and Improving Safety Culture

Making the Decision to Pursue Safety Culture Excellence

Milestone 1. Strategy

Step 1.1 Purpose

Step 1.2 Core Values

Step 1.3 Vision

Step 1.4 Long and Short-Term Goals

Step 1.5 Objectives

Step 1.6 Marketing

Step 1.7 Initiatives

Step 1.8 Safety Excellence Accountability System

Step 1.9 Identify and Enable Change Agents

Step 1.10 Measure / Adjust

Step 1.11 Continuous Improvement

Milestone 2. Assessment

Step 2.1 Evaluation of Existing Safety Initiatives

Step 2.2 Perceptions

Step 2.3 Interviews

Step 2.4 Safety Data Analysis

Milestone 3. Clarity

Step 3.1 Structure

Step 3.2 SET Strategy Briefing

Step 3.3 SET Clarity Workshop

Step 3.4 Employee Briefing(s)

Milestone 4. Climate

Step 4.1 Commitment

Step 4.2 Caring

Step 4.3 Cooperation

Step 4.4 Coaching

Milestone 5. Chemistry

Step 5.1 Passion

Step 5.2 Focus

Step 5.3 Expectations

Step 5.4 Proactive Accountability

Step 5.5 Reinforcement

Step 5.6 Vulnerability

Step 5.7 Communication

Step 5.8 Measurement

Step 5.9 Trust (the bonding agent)

Milestone 6. Control

Step 6.1 Targeting Safety Improvement

Step 6.2 Taking a Safety-Improvement STEP

Step 6.3 Converting BBS to STEPS

Step 6.4 Motivation

Milestone 7. Continuous Improvement

Step 7.1 Ongoing Safety-Improvement STEPS

Step 7.2 The FILM for a Cultural Snapshot

Step 7.3 Multi-Level Support

Step 7.4 Succession Plan for SET

Step 7.5 Onboarding: New Employee Orientation to STEPS

Step 7.6 Professional Development

Step 7.7 Re-Assessment

Conclusion

Bibliography

Appendices

Appendix A. Explanation of Terms

Appendix B. Pareto Analysis Worksheet and Instructions

Appendix C. Selecting Effective Members for Safety Excellence Teams

Appendix D. List of Variables Recommended for Accident Investigation Reports

Appendix E. Action Plan Form

Appendix F. STEPS Audit List