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Purchase Benefits
What is included with this book?
LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.
Acknowledgements
Work Drama 101
Introduction How to Use this Book with No Complaints
Chapter 1 Whiners
Chapter 2 Complicators
Chapter 3 Prima Donnas
Chapter 4 Controllers
Chapter 5 Toxics
Chapter 6 What to Do if You’re the Complainer
Chapter 7 Energy Drains
Chapter 8 How to Negotiate Work Drama
Chapter 9 Go Ahead, Complain
Resources
Endnotes
References
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.