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9780071603829

Stop Telling, Start Selling : How to Use Customer-Focused Dialogue to Close Sales

by
  • ISBN13:

    9780071603829

  • ISBN10:

    0071603824

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2012-03-09
  • Publisher: McGraw-Hill
  • Purchase Benefits
List Price: $19.00
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Summary

If you want to earn your customer�s interest,.trust, and business, Richardson explains the need.to STOP telling the customer about your product.or service and START a true customer dialogue..This newly revised and updated edition shares.critical skills every salesperson needs to build.customer relationships and close more sales.

Author Biography

Linda Richardson is the Founder and Chairwoman of Richardson, a global sales training.business and is credited with the movement to Consultative Selling. Other innovations she has spearheaded in.the sales training industry are: development of a comprehensive, integrated curriculum dedicated exclusively to.sales, commitment to customization vs. generic training, and development of an interactive coaching-type training.methodology..

Supplemental Materials

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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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