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9780060932503

Stop Whining-And Start Winning: Recharging People, Reigniting Passion, and Pumping Up Profits

by
  • ISBN13:

    9780060932503

  • ISBN10:

    0060932503

  • Format: Paperback
  • Copyright: 2001-01-01
  • Publisher: HarperCollins Publications
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Summary

In this motivational guide for corporations, the author of "Don't Fire Them, Fire Them Up" draws on his experience working with hundreds of Fortune 500 companies to show managers how to improve both morale and the bottom line.

Table of Contents

Acknowledgments vii
Introduction: Tune-ups, Turnarounds, Transformations, and Take offs ix
PART I
To Hell with Ho-hum
3(15)
Accomplishing the Hard Part---Going from Good to Great
18(18)
Deploying the High Five---Simplicity, Preparation, Perfection, Pride, and People
36(20)
Do Get Excited---Reaping the Rewards of Emotion
56(23)
Running the Trust Department
79(16)
Making Big Dreams Happen---What a Great Place to Work!
95(18)
Four Deadly Words---``It's News to Me!''---And What to Do About Them
113(24)
Halftime---Crossing the Bridge from Whining to Winning
137(22)
PART II
Ross, Me, and the Giant Sucking Sound
159(22)
Recruiting Savvy---Build a Network to the Talent
181(16)
On the Fast Track---Because the Train(ing) Doesn't Stop Here Anymore
197(15)
Gaining Processability to Close the Loop---Connecting People to Profits
212(18)
Sorry, Lou---No More Team/Me
230(14)
The Art of How---The Leadership Difference
244(13)
Understanding the Implications of a Faulty Employee/Customer Paradigm---Or, Pissing Off the Customer Is a Real Bad Idea
257(15)
The People-ology Payoff---No Limits
272(13)
Notes 285(2)
Index 287

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