The Strategic Application of Information Technology in Health Care Organizations

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  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 2011-03-08
  • Publisher: Jossey-Bass

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Thoroughly revised and updated, this book offers a comprehensive resource for understanding information technology (IT) strategic planning and implementation within healthcare institutions. Filled with illustrations and case studies, the book is written for leaders and high-level managers in healthcare organizations. New to this edition are updated concepts and practices, more illustrative examples of strategy as well as updated industry data and technology examples. The book also contains news chapters on IT asset and IT-centric organizational attributes and value and offers learning objectives, key terms, and discussions questions in each chapter.

Author Biography

John P. Glaser, PhD, is chief information officer of Health Services Business, Siemens. Previously he was chief information officer of Partners Health Care. Claudia Salzberg, MS, is a research and analyst in the Center for Patient Safety Research and Practice and the Division of General Medicine of Brigham and Women's Hospital.

Table of Contents

Tables, Figures, and Exhibitsp. vii
Prefacep. xi
The Authorsp. xv
An Overview of Strategyp. 1
Definition of Strategyp. 2
The Need for IT Strategyp. 6
Areas of IT Strategyp. 8
Strategy Considerations and Conclusionsp. 12
Characteristics of Strategic Thinkingp. 15
Linkage of IT Strategy to Organizational Strategyp. 21
IT Planning Objectivesp. 22
Vectors for Arriving at IT Strategyp. 23
A Normative Approach to Developing Alignment and IT Strategyp. 30
Observations on IT Strategy Developmentp. 40
The Information Technology Assetp. 47
Asset Composition and Overviewp. 48
Application Systemsp. 50
Technical Architecturep. 55
Datap. 63
IT Staffp. 70
The Chief Information Officerp. 78
Observations on the IT Assetp. 80
Information Technology-Centric Organizational Capabilities and Characteristicsp. 83
Managing Changep. 84
Governancep. 89
Studies of Factors Contributing to Effective IT Usep. 97
Strategy Considerations and Conclusionsp. 109
Complementary Strategiesp. 110
The Realization of IT-Enabled Valuep. 114
Strategy Evolutionp. 120
Governing Conceptsp. 124
The Competitive Value of Information Technologyp. 128
High Performance Medicinep. 137
HPM Team 1: Investment in Quality and Utilization Infrastructurep. 139
HPM Team 2: The Patient Safety Initiativep. 142
HPM Team 3: The Uniform High-Quality Initiativep. 144
HPM Team 4: Disease Management Initiativep. 145
HPM Team 5: The Trend Management Initiativep. 148
HPM Governance and Change Managementp. 150
Personalized Medicinep. 155
Partners HealthCare Personalized Medicine and ITp. 156
Framing the Strategic Responsep. 158
The Workflow Processp. 160
The End Usersp. 163
Implementing the IT Strategyp. 166
Enterprise ITp. 167
Clinical Environment ITp. 170
Research ITp. 171
Service-Oriented Architecture for Electronic Health Recordsp. 177
Framing the Strategic Responsep. 180
The Potential Value of SOAp. 181
The Challenges of SOAp. 183
Approaching the SOA Strategyp. 184
The SOA Strategyp. 185
Health Care Reformp. 193
New Modeles of Carep. 194
Payment Reformp. 197
National and State Health Information Technology Initiativesp. 198
The Effect of Health Care Reform on IT Strategyp. 201
The Effect of Health Care Reform on the IT Assetp. 203
The Effect of Health Care on Governancep. 210
Population Healthp. 213
Goals of Population Healthp. 215
Population Health and Health Care Providersp. 216
The Effect of Population Health Interests on IT Strategyp. 217
Disease Monitoring and Surveillancep. 221
Chronic Diseasep. 223
Immunization Registriesp. 223
Synthesis of Information Technology Strategyp. 227
IT Assetp. 228
IT-Centric Organizational Characteristics and Capabilitiesp. 231
Governing Conceptsp. 233
Complementary Strategiesp. 235
Strategy Evolutionp. 237
The Realization of IT-Enabled Valuep. 238
IT as Way to Enhance Competitive Positionp. 240
Notesp. 245
Glossaryp. 247
Referencesp. 251
Indexp. 259
Table of Contents provided by Ingram. All Rights Reserved.

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