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| Note: Each chapter includes an Overview, a Summary, Discussion Questions, and Practicing Strategic Management | |
| ntroduction to Strategic Management | |
| he Strategic Management Process Opening Case: Dell Computer Superior Performance and Competitive Advantage Strategic Managers Strategic Planning Strategy in Action | |
| Strategic Planning at Microsoft Strategy as an Emergent Process Strategy in Action | |
| A Strategic Shift at Microsoft Strategy in Action | |
| The Genesis of Autonomous Action at 3M Strategic Planning in Practice Strategy in Action | |
| Scenario Planning at Duke Energy Strategic Leadership and Decision Making Closing Case: The Evolution of Strategy at Yahoo | |
| External Analysis: The Identification of Industry Opportunities and Threats Opening Case: Boom and Bust in Telecommunications Defining an Industry Porter's Five Forces Model Strategy in Action | |
| Entry Barriers into the Japanese Brewing Industry Strategy in Action | |
| Price Wars in the Breakfast Cereal Industry Strategic Groups within Industries Running Case: Dell--Changing Rivalry in the Personal Computer Industry Industry Life Cycle Analysis Limitations of Models for Industry Analysis The Macro-environment | |
| The Global and National Environments Strategy in Action | |
| Finland's Nokia Closing Case: How the Internet Revolutionized the Stockbrokerage Industry | |
| The Nature of Competitive Advantage | |
| Internal Analysis: Distinctive Competencies, Competitive Advantage, and Profitability Opening Case: BJ's Wholesale-Competitive Advantage Distinctive Competencies and Competitive Advantage | |
| The Value Chain Strategy in Action | |
| Value Creation at Pfizer The Generic Building Blocks of Competitive Advantage Strategy in Action | |
| Southwest Airlines' Low Cost Structure Strategy in Action | |
| Continental Airlines Goes from Worst to First Analyzing Competitve Advantage and Profitability | |
| The Durability of Competitive Advantage Running Case: Drivers of Profitability for Dell Computer and Compaq Avoiding Failure and Sustaining Competitive Advantage Strategy in Action | |
| The Road to Ruin at DEC Strategy in Action | |
| Bill Gates's Lucky Break Closing Case: Cisco Systems | |
| Building Competitive Advantage Through Functional-Level Strategy Opening Case: CSX: Getting the Trains to Run on Time Achieving Superior Efficiency Strategy in Action | |
| Too Much Experience at Texas Instruments Efficiency, Flexible Manufacturing, and Mass Customization Strategy in Action | |
| Toyota's Lean Production System Strategy in Action | |
| Supply Chain Management at Office Superstores Running Case: Dell's Utilization of the Internet Achieving Superior Quality Strategy in Action | |
| General Electric's Six Sigma Quality Improvement Process Strategy in Action | |
| Improving Quality in Health Care Achieving Superior Innovation Achieving Superior Responsiveness to Customers Closing Case: Reinventing Levi's | |
| Strategies | |
| Building Competitive Advantage Through Business-Level Strategy Opening Case: Toyota's Goal? | |
| A High-Value Vehicle to Match Every Customer Need What Is Business-Level Strategy? | |
| Choosing a Generic Business-Level Strategy Strategy in Action | |
| Levi Strauss's Big Challenge Strategy in Action | |
| Why So Many American Express Cards? Strategy in Action | |
| Finding a Niche in the Outsourcing Market Strategy in Action | |
| Holiday Inns on Six Continents Competitive Positioning and Business-Level Strategy Strategy in Action | |
| Coca-Cola and PepsiCo Go Head to Head Closing Case: How E*Trade Uses the Internet to Gain a Low-Cost Advantage | |
| Competitive Strategy and the Industry Environment Opening Case: Information Technology, the Internet, and Changing Strategies in the Fashion World Strategies in Fragmented Industries Strategy in Action | |
| Clear Channel Creates a National Chain of Local Radio Stations Strategies in Embryonic and Growth Industries | |
| The Changing Nature of Market Demand Strategic Implications: Crossing the Chasm Strategic Implications of Market Growth Rates Strategy in Action | |
| How Prodigy Fell into the Chasm Strategy in Mature Industries Strategies to Deter Entry: Product Proliferation, Pricing Games, and Maintaining Excess Capacity Strategy in Action | |
| Toys "R" Us's New Competitors Strategy in Action | |
| Fast Food Is a Ruthless Business Running Case: Compaq and Dell Go Head-to-Head in Customer Service Strategies in Declining Industries Strategy in Action | |
| How to Make Money in the Vacuum Tube Business Closing Case: How eBay Revolutionized the Auction Business | |
| Strategy in High-Technology Industries Opening Case: Extending the Wintel Monopoly to Wireless Technical Standards and Format Wars Strategy in Action | |
| Where Is the Standard for DVD Recorders? Strategy in Action | |
| How Dolby Became the Standard in Sound Technology Strategies for Winning a Format War Costs in High-Technology Industries Strategy in Action | |
| Lowering Costs Through Digitalization Managing Intellectual Property Rights Capturing First-Mover Advantages Technological Paradigm Shifts Strategy in Action | |
| Disruptive Technology in Mechanical Excavators Closing Case: The Evolution of IBM | |
| Strategy in the Global Environment Opening Case: MTV Has to Sing a New Song as It Expands Globally Increasing Profitability Through Global Expansion Strategy in Action | |
| McDonald's Is Here, There, and Everywhere Strategy in Action | |
| Hewlett-Packard in Singapore Pressures for Cost Reductions and Local Responsiveness Choosing a Global Strategy Strategy in Action | |
| IKEA's Swedish Ways Basic Entry Decisions Strategy in Action | |
| Merrill Lynch in Japan The Choice of Entry Mode Running Case: Dell's Global Business Global Strategic Alliances Making Strategic Alliances Work Closing Case: Global Strategy at General Motors | |
| Corporate Strategy: Horizontal Integration, Vertical Integration, and Strategic Outsourcing Opening Case: The Rise of WorldCom Horizontal Integration Running Case: Beating Dell: Why Hewlett-Packard Wanted to Acquire Compaq Strategy in Action | |
| Horizontal Integration in Health Care Strategy in Action | |
| Specialized Assets and Vertical Integration in the Aluminum Industry Alternatives to Vertical Integration: Cooperative Relationships Strategy in Action | |
| DaimlerChrysler's U.S. Keiretsu Strategy in Action | |
| Cisco's $2 Billion Blunder Closing Case: AOL Time Warner: Horizontal and Vertical Integration | |
| Corporate Strategy: Diversification, Acquisitions, and Internal New Ventures Opening Case: Tyco International Expanding Beyond a Single Industry Increasing Profitability Through Diversification Strategy in Action | |
| Diversification at 3M--Leveraging Technology Types of Diversification Strategy in Action | |
| Related Diversification at Intel The Limits of Diversification Entry Strategy: Internal New Ventures Entry Strategy: Acquisitions Strategy in Action | |
| Postacquisition Problems at Mellon Bank Strategy in Action | |
| JDS Uniphase's $40 Billion Error Entry Strategy: Joint Ventures Restructuring Closing Case: The Changing Boundaries of AT&T, 1995–2002 | |
| Implementing Strategy | |
| Corporate Performance, Governance, and Business Ethics Opening Case: The Fall of Enron | |
| The Causes of Poor Performance Strategic Change: Improving Performance Stakeholders and Corporate Performance Strat | |
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