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9780155063488

Strategic Organizational Communication

by ;
  • ISBN13:

    9780155063488

  • ISBN10:

    0155063480

  • Format: Hardcover
  • Copyright: 2001-07-19
  • Publisher: Wadsworth Publishing
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Summary

From its inception almost 20 years ago, the goal of STRATEGIC ORGANIZATIONAL COMMUNICATION has been to provide a unified description of the incredibly diverse array of ideas that make up the rapidly expanding field of organizational communication. Sophisticated, yet accessible, the text integrates research from a number of academic disciplines, while maintaining a relaxed, engaging writing style.

Table of Contents

Unit I Strategies of Organizing 1(172)
Strategic Organizational Communication
2(31)
Organizational Communication as Strategic Discourse
4(6)
Dimensions of Organizational Communication
10(19)
Case Study: How to Handle the Scarlet Email?
15(5)
Case Study: Can You Trust Anyone under Thirty?
20(9)
Summary: The Complexities of Organizational Communication
29(4)
Traditional Strategies of Organizing
33(32)
Traditional Strategies of Organizational Design
35(15)
Case Study: The Challenger Case
42(8)
Traditional Strategies of Motivation, Control, and Surveillance
50(9)
Case Study: The Power of Rewards at Industry International
53(6)
Traditional Strategies of Leadership
59(2)
Conclusion: Communication and Traditional Strategies of Organizing
61(4)
Relational Strategies of Organizing
65(33)
Relational Strategies of Organizational Design
66(9)
Case Study: No Pillsbury Dough Boys Here
69(6)
Relational Strategies of Motivation, Control, and Surveillance
75(9)
Case Study: Empowerment, or Iron Cage?
81(3)
Relational Strategies of Leadership
84(2)
Assessing Relational Strategies
86(4)
A Different Type of Assessment
90(3)
Conclusion: The Underlying Principles of Relational Strategies
93(5)
Cultural Strategies of Organizing
98(34)
Cultural Strategies of Organizational Design
99(2)
Cultural Strategies of Motivation, Control, and Surveillance
101(20)
Case Study: Trouble in the Happiest Place on Earth
109(8)
Case Study: The Hidden Emotions of Tourism
117(4)
Cultural Strategies of Leadership
121(6)
Case Study: ``Nuts!'' Down Under
124(3)
A Retrospective Look at Traditional, Relational, and Cultural Strategies of Organizing
127(5)
Network Strategies of Organizing
132(41)
Network Strategies of Organizational Design
136(12)
Case Study: Evolving into a Network Organization
145(3)
Motivation, Control, and Surveillance in Network Organizations
148(4)
Leadership in Network Organizations
152(3)
Contingency Design Theory
155(11)
Case Study: Steeling Away into a Different Structure
164(2)
Conclusion
166(2)
Postscript: Alternative Organizations
168(5)
Unit II Communication Strategies and Organizational Challenges 173(248)
Communication and Technology
174(39)
Information Technology: Expanding the Horizons of Organizational Strategies
175(19)
Case Study: Working in the Virtual Future: An Optimistic View
190(4)
Implementing ICTs in Organizations
194(4)
Case Study: Technology and Organizational Change
196(2)
Impacts of ICTs
198(11)
Case Study: Scenes from the Electronic Sweatshop
200(9)
Conclusion
209(4)
Managing Membership in Organizations
213(36)
Entering Organizations: Pressures, and Coping Processes
214(14)
Case Study: Julie's Experience, Part I
216(7)
Case Study: Julie's Experience, Part II
223(3)
Case Study: The Case of the Aggrieved Expatriate
226(2)
Communication Strategies for People Who Have Settled In
228(16)
Conclusion
244(5)
Communication, Power, and Politics in Organizations
249(31)
A Perspective on Organizational Power
250(2)
Societal Assumptions and the Bases of Organizational Power
252(6)
Organizational Politics: Overt Power in Communicative Process
258(18)
Case Study: It's My Party and I'll Do What I Want To
259(8)
Case Study: Suppressing Dissent in the Nuclear Industry
267(9)
Conclusion
276(4)
Communication and Organizational Decision Making: Individual, Group, and Organizational Considerations
280(35)
Communication and Individual Decision Making
281(4)
Communication and Models of Group Decision Making
285(10)
Communication and Organizational Decision Making
295(14)
Case Study: Managing the Ambiguity
298(9)
Case Study: Koalas and Roos Flying through Chaos
307(2)
Rationalizing Organizational Nonrationality
309(2)
Summary and Conclusions: Communication and Decision Making
311(4)
Communication and the Management of Organizational Conflict
315(35)
The Bases and Early Phases of Organizational Conflict
316(13)
Case Study: Darned Bird Huggers
324(5)
Communication and Overt Conflict
329(13)
Case Study: The Bargaining Case
336(6)
The Aftermath of Conflicts
342(1)
A Feminist View of Communication and Conflict
343(3)
Conclusion
346(4)
Communication and Diverse Workplaces
350(39)
Resisting ``Others''
353(16)
Case Study: The Harassment Case
357(12)
Confronting the Dominant Perspective
369(10)
Case Study: The Case of Rosa N
375(4)
Taking a Holistic Perspective
379(4)
Conclusion
383(6)
Communication, Organizations, and Globalization
389(32)
Economic Theory and Globalization
392(13)
Case Theory: Students, Sweatshops, and Globalization
401(4)
Globalization, Ethics, and Organizational Democracy
405(5)
Globalization and Culture
410(6)
Case Study: Disney Goes Global
412(4)
Epilogue
416(5)
Bibliography 421(24)
Index 445

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