Preface | p. iii |
Summary | p. vii |
Acknowledgments | p. xi |
Abbreviations and Acronyms | p. xiii |
Introduction | p. 1 |
Strategic Sourcing: Theory and Evidence from Economics and Business Management | p. 1 |
Outline | p. 2 |
Transaction Cost Economics | p. 3 |
Transactions Can Be Internal or External to an Organization | p. 3 |
The Air Force Has Many Options for Organizing Transactions | p. 4 |
Characteristics of Transactions Can Affect Transaction Costs | p. 6 |
Each Governance Structure Has Strengths and Weaknesses | p. 8 |
Efficient Governance Structure Depends on Characteristics of Transaction | p. 10 |
Empirical Evidence on Transaction Cost Theory | p. 12 |
Outline | p. 12 |
Empirical Evidence Is Consistent with the Predictions of TCE | p. 13 |
Asset Specificity Makes Outsourcing More Difficult | p. 15 |
Contracts Can Be Tailored to Fit the Characteristics of Transactions | p. 17 |
Timing and Reputation Can Influence Outsourcing Decisions | p. 20 |
The Business Management Literature | p. 22 |
Outline | p. 22 |
Identify the Organization's Core Competencies | p. 23 |
Reducing Costs Should Not Be the Only Objective of Outsourcing | p. 25 |
Forming Strategic Alliances with Suppliers Can Enhance the Benefits of Outsourcing | p. 27 |
Strategic Alliances May Not Be Appropriate in Some Circumstances | p. 30 |
Source Selection Should Fit Strategic Needs | p. 33 |
Good Management Can Increase the Likelihood of Successful Long-Term Relationships | p. 36 |
Full Costs and Benefits of Outsourcing Are Difficult to Measure | p. 39 |
Evidence from the Business Management Literature | p. 41 |
Outline | p. 41 |
Business Case Studies Tend to Confirm Economic and Business Management Theories | p. 42 |
Vertical Integration Is Used to Retain Core Competencies and Lower Transaction Costs | p. 44 |
More Uncertainty or Bargaining Power Implies Less Vertical Integration | p. 46 |
Structure and Autonomy of Strategic Alliances Should Be Tailored to Economic Environment | p. 49 |
Buyer/Supplier Relationships Can be "Exit" or "Voice" | p. 52 |
Air Force Currently Uses Exit Strategy with Support Services Contractors | p. 54 |
Voice Relationships Promote Investment and Improved Performance | p. 57 |
Converting to Voice Relationships Requires Long-Term Commitments to Suppliers | p. 62 |
Source Selection Should Focus on Long-Term Relationships with High-Quality Suppliers | p. 65 |
Gain-Sharing Motivates Suppliers to Invest in Process Improvement | p. 69 |
Implications for the Air Force | p. 72 |
Outline | p. 72 |
Core Competences and Asset Specificity Influence Sourcing Decisions | p. 73 |
Good Source Selection and Contract Design Can Improve Performance | p. 75 |
Treat Suppliers of Complex Services as Partners, Not Arm's-Length Vendors | p. 77 |
Bibliography | p. 81 |
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