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9780787284770

Strictly Business Body Language : Using Nonverbal Communication for Power and Success

by
  • ISBN13:

    9780787284770

  • ISBN10:

    0787284777

  • Format: Paperback
  • Copyright: 2001-08-01
  • Publisher: Kendall Hunt Pub

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

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Supplemental Materials

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Table of Contents

Mastering the Nonverbal Art of Selling: A Framework for Understanding
1(8)
Close Encounters: Territories, Zones and Awareness of the Five Major Channels of Communication
9(10)
The Hidden Power of Your Handshake: Palm Gestures
19(8)
Your Price Is Too High: Hand and Arm Gestures
27(8)
Hear, Speak and See No Evil: Hand-to-Face Gestures
35(12)
Nervous, Negative or Defensive: Arm Barriers
47(6)
Sales Hype or Selling Strategy: Leg Barriers
53(6)
Anatomy of an Encounter: Eye Signals and Other Popular Gestures and Actions
59(12)
People Like People Who Are Like Themselves: Mirroring, Matching and Pointing
71(10)
Power Plays: Strategic Office Layout- Desks, Chairs, and Seating Arrangements
81(10)
Personal Selling Power: Basis for a Successful Close
91

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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