Study Guide for Kinn's the Medical Assistant : An Applied Learning Approach

by Young, Alexandra Patricia

• ISBN13: 9781416038351
• ISBN10: 1416038353
• Edition: 10th
• Format: Paperback
• Copyright: 2007-03-09
• Publisher: Elsevier Science Health Science div

Summary

This guide enhances understanding of the theory and applications presented in Kinn's The Medical Assistant: An Applied Learning Approach, 10th Edition. Specially designed to parallel material in the book, this helpful study guide provides in-depth study and review of the most important medical assisting concepts and skills. Each chapter is filled with pedagogical features that help enhance the teaching and learning experience, including chapter outlines and learning objectives, as well as relevant material focusing on personal qualities, skills, responsibilities, types of patient education, and legal/ethical issues. A variety of exercises test content knowledge and critical thinking skills, including vocabulary review, multiple-choice, fill-in-the-blank, and true/false questions. End of chapter quizzes test understanding of concepts presented in the entire chapter. Procedure Checklists for every procedure covered in the main text. Students can tear out the checklists and provide to the instructor for evaluation. English-Spanish terms help bilingual students master key content. The most current content and competencies associated with CAAHEP and ABHES, including IV Therapy, Patient Education, and Documentation. Cross references from the Connections theme in each chapter of the main text to relevant exercises in study guide. Additional exercises, such as Skills & Concepts, Word Puzzles, Case Studies, Work Applications, and Internet Activities enhance the learning experience.

Table of Contents

Introduction

Becoming a Successful Student

The Healthcare Industry

Introduction to Medical Assisting

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Administrative Medical Assisting

Computers in the Medical Office

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

The Office Environment and Daily Operations

Written Communications and Document Processing

Health Information in the Medical Office

Documentation and Medical Records Management

Health Information Management

Privacy and Risk Management

Billing and Coding Procedures

Basics of Diagnostic Coding

Basics of Procedure Coding

Third-Party Reimbursement

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Financial and Practice Management

Banking Services and Procedures

Management of Practice Finances

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Assisting with Medical Specialties

Assisting with Medical Emergencies

Career Development

Career Development and Life Skills

Patients Bill of Rights

Claim Form Comparison Charts

English-Spanish Phrases

Procedure Charting Examples

Glossary

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