Supervision : Key Link to Productivity with Management Skill Booster Passcard

by Rue, Leslie W.; Byars, Lloyd L.

• ISBN13: 9780072874259
• ISBN10: 0072874252
• Edition: 8th
• Format: Paperback
• Copyright: 2003-07-15
• Publisher: McGraw-Hill/Irwin

Summary

Its clear writing style and practical emphasis make Rue & Byars' Supervision: Key Link to Productivity, 8/e, a clear winner in a crowded field. Reflecting their emphasis on productivity, Rue & Byars have included an applications section at the end of every chapter to encourage students to apply the concepts learned in the chapter.

Table of Contents

Section I. Foundations of Supervision

CHAPTER 1. The Supervisor’s Job

CHAPTER 2. Making Sound and Creative Decisions

CHAPTER 3. Developing Communication Skills

CHAPTER 4. Ethics and Organization Politics

CHAPTER 5. Managing Your Time

Section II. Planning and Organizing Skills

CHAPTER 6. Supervisory Planning

CHAPTER 7. Organizing and Delegating

CHAPTER 8. Understanding Work Teams

CHAPTER 9. Productivity and Methods Improvement

Part III. Staffing Skills

CHAPTER 10. Staffing and Training Skills

CHAPTER 11. Appraising and Awarding Performance

CHAPTER 12. Understanding Equal Employment Opportunity

CHAPTER 13. Understanding Unions

Part IV. Leadership Skills

CHAPTER 14. Motivating Today's Employees

CHAPTER 15. Leading Employees

CHAPTER 16. Handling Conflict and Stress

CHAPTER 17. Coping with Change

CHAPTER 18. Counseling and Supporting Employees

Part V. Controlling Skills

CHAPTER 19. Supervisory Control and Quality

CHAPTER 20. Improving Productivity through Cost and Inventory Control

CHAPTER 21. Safety and Accident Prevention

CHAPTER 22. Employee Relations