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PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES
1. Supervision Definitions
2. Supervision Challenges
PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION-MAKING
3. Planning and Goal Setting
4. Organizing
5. Staffing and Recruiting
6. Controlling
7. Problem Analysis an Decision Making
PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING
8. Motivating Followers
9. Leading Followers
10. Communicating Effectively
11. Developing Groups
PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS
12. Performance Appraisal
13. Workplace Health and Safety
14. Conflict, Politics, Discipline, and Negotiation
15. Change Management
16. Supervision and Labor
POSTSCRIPT:PERSONAL DEVELOPMENT
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.