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9780023417924

The Supervisory Challenge Principles and Practices

by
  • ISBN13:

    9780023417924

  • ISBN10:

    0023417927

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 1994-08-12
  • Publisher: Prentice Hall

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Supplemental Materials

What is included with this book?

Summary

Unique integration of this book, readings, and study guide fortifies learning with 10 reading selections at the end of text.

Table of Contents

PART I FOUNDATIONS FOR EFFECTIVE SUPERVISION
Understanding Your Job as a Supervisor
2(18)
Meeting the Quality Challenge
20(18)
Communicating Effectively
38(24)
Understanding Employee Behavior
62(22)
Identifying Problems and Making Decisions
84(22)
PART II DEALING WITH INDIVIDUALS
Ensuring Equal Opportunity Under the Law
106(26)
Selecting and Training Employees
132(20)
Supervising in the Multicultural Workplace
152(20)
Motivating Employees
172(20)
Dealing with Problem Employees
192(20)
Providing Effective Performance Appraisal
212(24)
PART III DEALING WITH GROUPS
Understanding Group Dynamics
236(20)
Providing Effective Leadership
256(22)
Working with Unions
278(24)
Maintaining a Safe and Healthy Work Environment
302(24)
PART IV PERSONAL STRATEGIES FOR SUCCESS
Understanding Organizational Ethics and Politics
326(16)
Managing Stress and Time
342(22)
Developing Your Career and Preparing for Future Challenges
364(19)
Readings 383(48)
Study Guide 431(74)
Name Index 505(4)
Subject Index 509

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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