Supervisory Management

by Mosley, Donald C.; Mosley, Jr., Donald C.; Pietri, Paul H.

• ISBN13: 9780538737074
• ISBN10: 0538737077
• Edition: 8th
• Format: Paperback
• Copyright: 2010-01-25
• Publisher: South-Western College Pub

Summary

Supervisory Management, 8e blends skill-building opportunities and traditional management principles to prepare learners to become confident, effective supervisors. The central theme of Supervisory Management is *working WITH people*, developing and empowering them to become better and more effective in their workplace roles. The authors adhere closely to the SCANS requirements for workplace competencies and focus on the foundational skills and personal qualities needed to be successful in a supervisory role. The chapter-ending Skill Builder exercises help students' development of these important skills. Supervisory Management, 8e offers practical insights and advice to help students learn to address common managerial situations, making it a valuable reference for supervisors throughout their careers. In the eighth edition, the authors stay true to their "hands-on" approach with numerous self-checks and skill-building opportunities, and have added even more application exercises than in previous editions.

Table of Contents

Overview

Supervisory Management Roles and Challenges

Planning

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority: Empowering Others. ?

Leading

Communication

Motivation

Leadership

Group Development, Team Building and Conflict Management

Skill Development

Conducting Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Change, Time and Stress

Controlling

The Art of Controlling

Controlling Productivity, quality and Safety

Managing Human Resources and Diversity

Selecting, Appraising and Disciplining Employees

The Supervisor: Labor Relations and Legal Issues

Table of Contents provided by Publisher. All Rights Reserved.