Support Economy : Why Corporations Are Failing Individuals and the Next Episode of Capitalism

by Zuboff, Shoshana (Author); Maxmin, James (Author)

• ISBN13: 9780142003886
• ISBN10: 0142003883
• Edition: Reprint
• Format: Paperback
• Copyright: 2004-01-01
• Publisher: Penguin (Non-Classics)

Summary

Today’s managerial” capitalism has grown hopelessly out of touch with the people it should be serving. The Support Economyexplores the chasm between people and corporations and reveals a new society of individuals who seek relationships of advocacy and trust that provide support for their complex lives.Unlocking the wealth of these new markets can unleash the next great wave of wealth creation, but it requires a radically new approach—distributed” capitalism. The Support Economyis a call to action for every citizen who cares about the future.

Author Biography

Shoshana Zuboff is the Charles Edward Wilson Professor of Business Administration at the Harvard Business School. She is the author of the critically acclaimed In the Age of the Smart Machine: The Future of Work and Power.

James Maxmin was Chairman and CEO of Volvo-UK, Thorn Home Electronics, and Laura Ashley PLC. He founded the investment company Global Brand Development and is currently a director at Mast Global. Zuboff and Maxmin are married and live in Maine with their two children.

Table of Contents

Preface	p. xiii
Introduction
Bridging the Chasm	p. 3
Challenge: New People, New Markets
Dreaming Economic Revolution	p. 31
How Managerial Capitalism Made New People	p. 64
The New Society of Individuals	p. 93
The Individual as History's Shock Absorber	p. 118
The Individuation of Consumption	p. 142
Crisis: Old Organizations Meet New People
The Transaction Crisis	p. 177
Organizational Narcissism: Products, Pyramids, and the Legacy of Contempt	p. 214
Rediscovering the End Consumer, Over and Over Again	p. 245
Emergence: The New Enterprise Logic
The Digital Bridge	p. 289
Conceptualizing the New Enterprise Logic: The Metaprinciples of Distributed Capitalism I	p. 318
The Inner Workings of the New Enterprise Logic: The Metaprinciples of Distributed Capitalism II	p. 347
	p. 385
	p. 447
Table of Contents provided by Publisher. All Rights Reserved.