Taking Charge Of Change Ten Principles For Managing People And Performance

by Smith, Douglas K

• ISBN13: 9780201916041
• ISBN10: 0201916045
• Format: Paperback
• Copyright: 1997-04-17
• Publisher: Basic Books

Summary

Cooking up great ideas of how things ought to be is easy. Getting things to actually change is hard, especially in large, complex organizations. The meeting about "the new vision" goes over fine, then everyone drifts back to his or her office andnothing changes.This book provides the diagnostic tools managers need to assess their particular needs for change, and then the tool kit required to implement the changes one wants to see.

Author Biography

Douglas K. Smith is a private consultant who has worked with such corporations as AmEx, Duracell, IBM, and Nabisco. Along with The Wisdom of Teams, his books include Fumbling the Future: How Xerox Invented Then Ignored the First Personal Computer. He holds a B.A. from Yale and a J.D. from Harvard. He lives in Millbrook, New York.

Table of Contents

Acknowledgments	xi
Introduction	1	(16)
PART 1: PRINCIPLES
Getting Through the Period of Change	17	(29)
Enlisting People to Perform and Change: Managing Through Reluctance	46	(28)
Performance Results: Managing the Link Between Purpose and Change	74	(26)
Leadership: The Courage to Live the Change	100	(29)
PART 2: STRATEGIES
Existing Employees, New Behaviors: Do You Face This Challenge?	129	(24)
Getting Beyond Decisions and Awareness to Performance and Change	153	(21)
Exchange, Mutuality, and Coordination	174	(26)
Shaping and Improvising Strategies That Work	200	(29)
PART 3: VISIONS
Energy and Meaningful Language: The How Part of Vision	229	(29)
Reconnecting Organization Designs to People, Performance, and Work	258	(25)
Personalizing Your Vision of Change	283	(19)
Notes	302	(3)
Index	305