Stephen Hoare is a regular contributor to The Guardian , Human Resources magazine, Talent Management Review and writes special reports on careers and MBAs for the Times. As a consultant on communication he has worked with a number of business schools including Cass, Cranfield, and RSM Erasmus University. Andrew Leigh is a former business feature writer from The Observer, Director of Maynard Leigh Associates and author of books, including, The Charisma Effect (Pearson Education 2008) and Secrets of Success in Management (Pearson Education 2008).
Acknowledgements | p. vii |
In brief | p. 1 |
Executive summary | p. 3 |
Introduction | p. 5 |
Why should you read this book? | p. 9 |
What is talent management? | p. 11 |
Introduction | p. 13 |
Developing a strategy | p. 14 |
The war for talent | p. 15 |
Context | p. 16 |
External context | p. 17 |
Workforce context | p. 18 |
Organisational context | p. 22 |
Employer's context | p. 24 |
Key terms | p. 25 |
Conclusion | p. 28 |
Why talent management? | p. 31 |
Risks, rewards and tomorrow's reality | p. 33 |
Strategy | p. 35 |
Risks | p. 37 |
Costs | p. 38 |
Rewards | p. 39 |
Priorities: tomorrow's reality | p. 42 |
Actions | p. 43 |
Who's doing it? | p. 45 |
Introduction | p. 47 |
Process | p. 48 |
Cultural necessity | p. 49 |
Competitive drive | p. 51 |
Developmental activity | p. 51 |
HR activity | p. 52 |
What do success and failure look like? | p. 53 |
In practice | p. 57 |
How to do it: a step-by step guide | p. 59 |
Introduction | p. 61 |
Recruit | p. 62 |
Nurture | p. 68 |
Retain | p. 70 |
Demographics | p. 76 |
How to manage talent | p. 79 |
Introduction | p. 81 |
Engagement | p. 81 |
Engagement drivers | p. 88 |
VIDI | p. 90 |
Individual peak performance | p. 94 |
Removing the obstacles | p. 99 |
How to measure talent | p. 103 |
Introduction | p. 105 |
Measuring your own input | p. 106 |
Core skills | p. 108 |
Compliance | p. 109 |
Competitive advantage | p. 109 |
Process improvement | p. 109 |
The Employee Value Proposition | p. 110 |
Recruiting on values | p. 110 |
Employee engagement | p. 112 |
Making sense of development and metrics | p. 114 |
Metrics in perspective | p. 116 |
How to talk about talent management | p. 121 |
Introduction | p. 123 |
Getting clear on the meaning | p. 123 |
Different audiences | p. 124 |
Different approaches | p. 129 |
Conclusion | p. 134 |
Intervention | p. 137 |
Executive Intervention | p. 139 |
Introduction | p. 141 |
What are the make or break decisions? | p. 141 |
When is my intervention needed? | p. 144 |
What questions should I ask? | p. 146 |
What levers should I pull? | p. 146 |
How do we know we've succeeded? | p. 152 |
In depth | p. 157 |
Additional resources | p. 159 |
Articles and reports | p. 161 |
Weblinks | p. 163 |
Books | p. 164 |
Podcasts | p. 164 |
Software | p. 165 |
Courses | p. 166 |
Consultants | p. 166 |
Index | p. 169 |
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