Talking from 9 to 5

by Tannen, Deborah

• ISBN13: 9780380717835
• ISBN10: 0380717832
• Edition: Reprint
• Format: Paperback
• Copyright: 2009-10-16
• Publisher: HarperCollins Publications

Summary

Your project went off without a hitch--but somebody else got the credit...You averted a crisis brilliantly--but no one noticed...You came to the meeting with a sensational idea--but it was ignored until someone else said the same thing... HOW CAN YOU GET CREDIT & GET AHEAD? In her extraordinary international bestseller, You Just Don't Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace--where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done.An instant classic, Talking From 9 to 5 brilliantly explains women's and men's conversational rituals--and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed--an essential tool for promoting more positive and productive professional relationships among men and women.

Table of Contents

PREFACE	11	(8)
A NOTE ON NOTES AND TRANSCRIPTION	19	(2)
ONE Women and Men Talking on the Job	21	(22)
TWO "I'm Sorry, I'm Not Apologizing": Conversational Rituals	43	(35)
THREE "Why Don't You Say What You Mean?": Indirectness at Work	78	(29)
FOUR Marked: Women in the Workplace	107	(25)
FIVE The Glass Ceiling	132	(28)
SIX "She's the Boss": Women and Authority	160	(44)
SEVEN Talking Up Close: Status and Connection	204	(38)
EIGHT What's Sex Got to Do with It?	242	(34)
NINE Who Gets Heard?: Talking at Meetings	276	(35)
AFTERWORD	311	(8)
NOTES	319	(26)
REFERENCES	345	(16)
INDEX	361