Taming the Dragons : 50 Essays from the Business World

by Gamonal, Paula

• ISBN13: 9780595195121
• ISBN10: 0595195121
• Format: Paperback
• Copyright: 2001-08-01
• Publisher: Iuniverse Inc

Table of Contents

Epigraph	p. vii
Preface	p. xi
Acknowledgements	p. xv
Introduction	p. xvii
On Changing the Rules	p. 1
On Creativity	p. 3
On Fear	p. 8
On Change	p. 13
On Patience	p. 16
On Company Newsletters	p. 19
On Respect	p. 23
On Loving Your Work	p. 26
On Coaches and Mentors	p. 30
On Networking vs Gossip	p. 34
On Structure	p. 36
On Silos	p. 38
On "Other People's Shoes"	p. 40
On Doormats	p. 43
On Skill	p. 47
On Balance	p. 50
On Cookie Cutter Techniques	p. 54
On Important Distractions	p. 58
On Safety Nets	p. 62
On Finding Your Desk	p. 67
On "Business Parties"	p. 70
On Goal-Setting	p. 73
On Selective Laziness	p. 75
On Listening to Customers	p. 78
On Selling	p. 80
On Feeding People	p. 83
On Finding the Balance Point	p. 85
On Getting Out of the Way!	p. 87
On Detail	p. 89
On Small Gifts	p. 92
On Abundance	p. 94
On Your Worst Client as Your Best Friend	p. 96
On Being Specific	p. 99
On Expectations	p. 101
How NOT to handle a Merger or Acquisition	p. 104
On Bamboo Trees	p. 106
Beware of Experts	p. 108
On Making it Up as you Go	p. 111
On Brick Walls	p. 114
On Things You Can Ignore	p. 115
On Performance Reviews	p. 117
On Boring Jobs	p. 119
On ROI (Return On Investment)	p. 121
On Remembering Names	p. 123
On Being the New Boss	p. 126
On Accountability	p. 130
On Training	p. 133
On Asking Questions	p. 135
On Mistakes	p. 138
On Reinventing the Wheel	p. 141
About the Author	p. 145
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