Team Troubleshooter : How to Find and Fix Team Problems

by Barner, Robert W.

• ISBN13: 9780891061519
• ISBN10: 0891061517
• Format: Paperback
• Copyright: 2001-02-01
• Publisher: Consortium Book Sales & Dist

Summary

(Davies-Black Publishing) A guide to helping struggling teams and team members get on, and stay on, the right track. Includes the Team Toolkit, a practical set of solutions for a number of problems, including resolving conflicts, diagnosing problems, overcoming setbacks, managing virtual teams, and other challenges. Softcover. DLC: Teams in the workplace.

Table of Contents

Introduction	ix
PART ONE HOW TO IDENTIFY AND SOLVE TEAM PROBLEMS	1	(52)
Identify the Problem	3	(10)
Explore Your Options	13	(16)
Plan for Action	29	(6)
Gain Commitment for Your Plan	35	(8)
Implement the Plan and Follow Up	43	(10)
PART TWO THE TEAM TOOL KIT	53	(268)
Improving Internal Relationships
The Team Divided: The Problem of Intra-Team Conflict	57	(18)
Transition Chaos: Managing the Virtual Team	75	(20)
The King Dethroned: Solving Member-Leader Conflict	95	(34)
Strengthening Team Focus
Painted into a Corner: Developing Better Foresight	129	(20)
The Broken Compass: Finding a Sense of Direction	149	(26)
The Missing Scorecard: Strengthening Accountability	175	(22)
Dealing with the Challenges of Change
The Brittle Team: Learning to Adapt to Change	197	(26)
Stuck in a Rut: How to Foster Innovation	223	(20)
Reversals: Dealing with Setbacks	243	(14)
Mending External Relationships
Cast Adrift: Securing Senior-Management Sponsorship	257	(18)
The Raised Drawbridge: Resolving Inter-Group Conflict	275	(22)
Our Own Worst Enemy: Strengthening Customer Relationships	297	(24)
Index	321