Team Work and Group Dynamics

by Stewart, Greg L.; Manz, Charles C.; Sims, Henry P.; Brown, Kenneth G.

• ISBN13: 9780471197690
• ISBN10: 0471197696
• Edition: 1st
• Format: Paperback
• Copyright: 1998-10-19
• Publisher: Wiley

Summary

* Relationships between group theories and business goals (e.g., increasing profit, providing a motivating work environment) are discussed throughout.

Author Biography

Greg L. Stewart is the author of Team Work and Group Dynamics, published by Wiley.

Charles C. Manz is the author of Team Work and Group Dynamics, published by Wiley.

Table of Contents

UNIT 1 INTRODUCTION	1	(16)
What Is a Team?	3	(1)
Why Do People Form Teams?	4	(2)
How Have Teams Evolved in Work Organizations?	6	(3)
Do Teams Make Sense Today?	9	(1)
Are Teams Effective?	10	(3)
How Is This Book Organized?	13	(1)
What We Hope You Learn in This Unit	14	(3)
UNIT 2 INPUTS TO TEAMS: DESIGNING EFFECTIVE WORK TEAMS	17	(53)
Case 2.1 The Evolution Toward Teams at TIM	17	(30)
Inputs to Teams	29	(1)
Task Applications	30	(2)
Technology and Interdependence	32	(2)
Team Self-leadership	34	(2)
Team Goals	36	(2)
Team Composition	38	(6)
Task and Socioemotional Roles	38	(1)
Individual Characteristics That Facilitate Team Success	39	(3)
Fit Between Team Members	42	(1)
Diversity in Teams	43	(1)
What We Hope You Learn in This Unit	44	(3)
Case 2.2 Designing Teams at the Fitzgerald Battery Plant	47	(5)
Case 2.3 The Early Implementation Phase of Teams at IDS	52	(18)
UNIT 3 TEAM PROCESSES: DEVELOPING SYNERGISTIC TEAM RELATIONSHIPS	70	(56)
Case 3.1 Team Processes at the Fitzgerald Battery Plant	70	(38)
Team Processes	81	(1)
Team Development	82	(6)
Forming	82	(1)
Storming	83	(1)
Norming	84	(2)
Performing	86	(2)
Adjourning	88	(1)
Socialization	88	(2)
Power and Influence	90	(4)
Power Bases	90	(2)
Influence Strategies	92	(2)
Conflict	94	(3)
Sources of Conflict	94	(1)
Types of Conflict	95	(1)
Conflict Resolution	96	(1)
Leadership	97	(9)
Leadership Structures	98	(2)
Leadership Behaviors	100	(1)
How Leadership Affects Teams	101	(4)
Supervisor Resistance to Teams	105	(1)
What We Hope You Learn in this Unit	106	(2)
Case 3.2 Overcoming Supervisor Resistance at Charrette	108	(10)
Case 3.3 Teams Processes to Decrease Individual Autonomy	118	(8)
UNIT 4 TEAM OUTPUTS: ASSESSING AND IMPROVING TEAM PERFORMANCE	126	(63)
Case 4.1 Team Performance at Lake Superior Paper Company	126	(37)
Team Outputs	138	(1)
Determining Team Effectiveness	139	(3)
Goods and Services Produced	140	(1)
Team Viability	140	(1)
Member Satisfaction	141	(1)
Team Effectiveness Potential	142	(3)
A Taxonomy of Team Potential	142	(1)
Social Facilitation	143	(2)
Interteam Cooperation	145	(5)
Social Identification	146	(1)
Conditions that Foster Competition Between Teams	147	(1)
Encouraging Team Cooperation	148	(2)
Improving Team Effectiveness	150	(5)
Overview of the Training Cycle for Teams	151	(1)
Analyzing Training Needs	152	(1)
Developing the Training	153	(1)
Conducting the Training	154	(1)
Evaluating the Training	154	(1)
Common Challenges to Team Effectiveness	155	(3)
Fundamental Requirements for Team Effectiveness	158	(2)
What We Hope You Learn in this Unit	160	(3)
Case 4.2 Coordinating Teams at AES	163	(14)
Case 4.3 The Team at W.L. Gore & Associates	177	(12)
Index	189