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9780256220582

Technical Communication

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  • ISBN13:

    9780256220582

  • ISBN10:

    0256220581

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 1999-11-17
  • Publisher: McGraw-Hill/Irwin

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Supplemental Materials

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Summary

Technical Communication represents the works of five highly respected authors, all writing in their areas of expertise. Scientific examples and assignments within a social context are used for a realistic view of communication issues. This is the only text to extensively address argument, including reasoning, credibility, persuasion, decision making, problem solving, and critical thinking. The topic of audience is also addressed more thoroughly than in any other text. The book covers the traditional parts of the technical communication course but has been updated greatly to respond to the demands that the computer places on communicating.

Table of Contents

PART ONE: UNDERSTANDING TECHNICAL COMMUNICATION

1. Technical Communication in Today’s Workplace

2. The Writer and the Writing Process in the Workplace

3. Audience and Technical Communication

4. The Persuasive Nature of Technical Communication

PART TWO: ACQUIRING THE TOOLS OF TECHNICAL COMMUNICATION

5. Collaboration

6. Secondary Sources of Information: Libraries and Online

7. Primary Sources of Information: Surveys, Interviews, Observations

8. Editing and Style

9. Document Design and Packaging

10. Visual Display and Presentation

PART THREE: CREATING EFFECTIVE DOCUMENTS

11. Creating Definitions and Descriptions

12. Instructions, Specifications, and Procedures

13. Reports and Studies

14. Reports for Decision Making

15. Proposals

PART FOUR: DEVELOPING AND MAINTAINING A PROFESSIONAL EDGE

16. Professional Communication

17. Oral Presentations in the Workplace

Case Documents

Appendix

Index

Glossary

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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