Teleworking: New International Perspectives From Telecommuting to the Virtual Organisation

by Jackson,Paul J.

• ISBN13: 9780415173544
• ISBN10: 041517354X
• Edition: 1st
• Format: Hardcover
• Copyright: 1998-03-27
• Publisher: Routledge

Summary

Teleworking has long been proclaimed as a revolution in working practices for the 21st century.Teleworking: International Perspectivesoffers an up-to-date, groundbreaking and comprehensive assessment in light of the rapidly changing contexts of the globaliation of markets and the proliferation of new technologies. Based upon papers presented at a conference at Brunel University, which was sponsored by BT and the European Commission, the book features contributions from a range of international and interdisciplinary perspectives. As well as an original analysis of the theoretical context of the post-industrial and postmodern world, the book also contains detailed empirical studies examining telworking in a number of different countries. Contributors explore many of the main issues in teleworking drawing on insights from business, economics, sociology and information systems. These include conceptualizing teleworking; the management of spatial, temporal and cultural boundaries; and the possibility ofthe virtual organization.

Table of Contents

List of figures	viii	(1)
List of tables	ix	(1)
List of contributors	x	(7)
Foreword	xvii	(2)
Preface and acknowledgements	xix
1 Introduction: actors, approaches and agendas: from telecommuting to the virtual organisation	1	(18)
PAUL J. JACKSON
JOS M. VAN DER WIELEN
PART 1 Making sense of teleworking concepts and contexts	19	(74)
2 From teleworking to networking: definitions and trends	21	(19)
LARS QVORTRUP
3 Work, space and time on the threshold of a new century	40	(16)
CONSTANCE PERIN
4 Conceptualising telework: modern or postmodern?	56	(18)
PAUL MCGRATH
MAEVE HOULIHAN
5 Rethinking the virtual organisation	74	(19)
MARTIN HARRIS
PART 2 Understanding and managing boundaries in telework	93	(74)
6 Telework: managing spatial, temporal and cultural boundaries	95	(23)
MARTIN KOMPAST
INA WAGNER
7 No longer a struggle? Teleworkers' reconstruction of the work-non-work boundary	118	(18)
KIRAN MIRCHANDANI
8 The experience of teleworking: a view from the home	136	(8)
LESLIE HADDON
9 Teleworking and quality of life	144	(23)
ANDRE BUSSING
PART 3 Integrative frameworks for teleworking	167	(92)
10 Organisational assessment in the distributed work environment: using measures of intellectual capital in the planning process	169	(16)
ALISTAIR CAMPBELL
CHARLES GRANTHAM
11 Teleworking service management: issues for an integrated framework	185	(22)
SCOTT A. JOHNSON
12 Planning for telework	207	(8)
LOIS M. GOLDMAN
BENJAMIN A. GOLDMAN
13 Flexible work and travel behaviour: a research framework	215	(18)
ANN M. BREWER
DAVID A. HENSHER
14 Telework and crisis management in Japan	233	(12)
KOJI SATO
WENDY A. SPINKS
15 Integrating the teleworking perspective into organisational analysis and learning	245	(14)
PAUL J. JACKSON
PART 4 Actors, networks and experiences: international cases of telework	259	(78)
16 Telework as social innovation: how remote employees work together	261	(20)
DIMA DIMITROVA
JANET W. SALAFF
17 Evolution of the telecommuting withdrawal model: a US perspective	281	(11)
STEVEN FIREMAN
18 A social innovation in its infancy: experiences with telework centres	292	(11)
GEORG AICHHOLZER
19 Organisational fitting and diffusion of new culture: internal telework at telecoms	303	(16)
PATRIZIO DI NICOLA
RUGGERO PARROTTO
20 The mis-match between suppliers and users in telework	319	(10)
LENNART STURESSON
21 Telework -- the critical management dimension	329	(8)
REIMA SUOMI
ARI LUUKINEN
JUHANI PEKKOLA
MARYA ZAMINDAR
Conclusion: new networks and agendas	337	(4)
PAUL J. JACKSON
JOS M. VAN DER WIELEN
Index	341