Terms of Engagement

by Axelrod, Richard H.

• ISBN13: 9781576752395
• ISBN10: 1576752399
• Edition: 2nd
• Format: Trade Paper
• Copyright: 2003-01-12
• Publisher: Berrett-Koehler Publishers

Summary

The current twenty-year-old approach to change management is failing, producing cynicism, resistance, and resentment - in short the "Dilbert Organization." Terms of Engagement exposes the inherent weakness in the widely accepted Change Management Paradigm and provides leaders with a powerful new alternative. There are four principles to enable leaders to create the energetic, flexible, responsive organizations necessary to thrive and prosper in today's world. Balanced, compelling, smoothly blending theory with practical examples, Terms of Engagement is a practical guidebook that shows how to engage the entire organization in the change process.

Table of Contents

Foreword: The Means of Engagement	vii
Peter Block
Preface	xiii
Introduction: You Can't Get There Alone	1	(8)
PART 1 The Problem and the Solution
Why Change Management Needs Changing	9	(20)
The Engagement Paradigm	29	(20)
PART 2 Producing the Engaged Organization
Widening the Circle of Involvement: People and Ideas	49	(26)
Connecting People to Each Other	75	(30)
Creating Communities for Action	105	(30)
Embracing Democratic Principles	135	(30)
PART 3 Getting Started
When Engagement Disengages: Some Words of Caution Before You Begin	165	(32)
The Power of Engagement	197	(16)
Bibliography	213	(2)
Index	215	(4)
About the Author	219	(2)
About the Axelrod Group	221