The Theory and Practice of Change Management: Second Edition

by Hayes

• ISBN13: 9781403992987
• ISBN10: 1403992983
• Edition: 2nd
• Format: Paperback
• Copyright: 2007-01-15
• Publisher: Palgrave Macmillan

Summary

This is a core textbook for all courses in change management. It examines all of the key theories on organizational change and applies them to organizational settings to demonstrate how strategies can be devised and employed to help manage organizational change and the issues it precipitates. Taking quite a practical approach, students are helped to apply theory to real-world scenarios through the use of experiential learning and cases. Companion Website: http://www.palgrave.com/business/hayes2/index.html

Author Biography

John Hayes is Professor of Management at Leeds University Business School, UK

Table of Contents

PART 1: CORE CONCEPTS * The Nature of Change * Organisational Effectiveness and the role of Change Management * Systems and Models * Organisational Learning * Process Models of Change * PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE * Starting the Process * Diagnostic Models * Interpreting Information * PART 3: MANAGING PEOPLE * Power, Leadership and Stakeholder Management * Communication * Traning and Development * Motivating Other to Change * Managing Personal Tranisitions * PART 4: IMPLEMENTATION STRATEGIES * Shaping the Strategy * Maintaining Control * PART 5: INTERVENTIONS * Types of Interventions * Selecting Interventions * PART 6: KEEPING CHANGE ON TRACK * Managing, Reviewing and Sustaining Change * Conclusions

PART 1: CORE CONCEPTS * The Nature of Change * Organisational Effectiveness and the role of Change Management * Systems and Models * Organisational Learning * Process Models of Change * PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE * Starting the Process * Diagnostic Models * Interpreting Information * PART 3: MANAGING PEOPLE * Power, Leadership and Stakeholder Management * Communication * Traning and Development * Motivating Other to Change * Managing Personal Tranisitions * PART 4: IMPLEMENTATION STRATEGIES * Shaping the Strategy * Maintaining Control * PART 5: INTERVENTIONS * Types of Interventions * Selecting Interventions * PART 6: KEEPING CHANGE ON TRACK * Managing, Reviewing and Sustaining Change * Conclusions