Threat Assessment: A Risk Management Approach

by Turner; James T

• ISBN13: 9780789016287
• ISBN10: 0789016281
• Format: Paperback
• Copyright: 2003-06-25
• Publisher: Routledge

Summary

Detailed how to's” of threat assessment--from the initial contact to the sharing of results! Risk management can be an organizational nightmare, but it is an essential part of your operations. Recent events have shown us that organizations need to know how to respond swiftly and effectively in emergencies and that companies need to protect their employees from internal and external threats. This book provides you with the tools you need to protect both your employees and yourself from a variety of threats. Threat Assessment: A Risk Management Approach examines the factors that human resource, security, legal, and behavioral professionals need to understand in work violence and threat situations that disrupt the working environment, revealing the best ways to reduce risk and manage emergencies. It includes case studies and hypothetical examples that show recommended practices in action and provides detailed interviewing methods that can increase the efficiency of current strategies. Helpful appendices provide sample forms for identification cards, stay-away letters, workplace behavior improvement plans for problem employees, questions for health care providers, and announcements for employees regarding security changes. An extensive bibliography points the way to other useful material on this subject. Threat Assessment: A Risk Management Approach explores: the role of the multidisciplinary threat management team corporate liaisons with law enforcement agencies cyberthreats and stalking insider threats category classification of offending behaviors Risk management is a constantly evolving field, and Threat Assessment provides you with access to the latest updates. Staying up-to-date on risk management innovations will help you increase corporate sensitivity to possible threats and provide the safest possible working environment to your employees. The authors of Threat Assessment are seasoned professionals with extensive experience in risk management. You can learn from their expertise and adapt it to your situation, improving workplace safety and contributing to security in your own community.

Author Biography

James T. Turner, PhD, is President of International Assessment Services, Inc., a threat management company. He is also Senior Consultant and Principal for the Murphy Leadership Institute Michael G. Gelles, PsyD, is Senior Risk Assessment Professional with International Assessment Services, Inc., and Chief Psychologist for the Naval Criminal Investigative Service (NCIS)

Table of Contents

Foreword	xi
Garry G. Mathiason
Preface	xxiii
Acknowledgments	xxv
Threat Management: Organizational Challenge	1	(8)
A Threat Review Team	6	(3)
Workplace Violence: An Overview	9	(10)
Defining Workplace Violence	10	(2)
Recognizing the Types of Workplace Violence	12	(1)
Statistics on Workplace Violence	13	(1)
Myths Regarding Workplace Violence	14	(2)
Conditions That May Lead to Workplace Violence	16	(1)
Warning Signs	16	(3)
Organizational Response Options	19	(12)
Threat Response Process	20	(4)
Incident Response Checklist	24	(7)
Intake Process	31	(8)
Initial Stage of Contact	31	(4)
Second Stage of Contact	35	(4)
Category Classification	39	(22)
Category 1	41	(3)
Category 2	44	(1)
Category 3	45	(1)
Category 4	45	(1)
Category 5	46	(1)
Case Examples	47	(14)
Threat Management: Interviewing Strategies	61	(24)
Introduction	61	(1)
Interview and Investigation	62	(6)
Chronological Documentation	68	(1)
Establishing the Pattern	69	(2)
Collateral Interviews	71	(3)
Assessment of Case Material	74	(6)
The Interview Environment	80	(2)
Interview Phases	82	(3)
Liaison with Law Enforcement	85	(8)
Analysis of Threats	93	(12)
Principles of Threat Communication Analysis	95	(3)
Communicated Threat Rating	98	(3)
Case Example	101	(4)
Threat Assessment Feedback for Management	105	(6)
Feedback Elements	105	(1)
Case Example	106	(5)
Stalking As a Contemporary Crime in the Workplace	111	(16)
Background	111	(4)
Stalking Defined	115	(4)
Stalking As a Mental Disorder in the Workplace	119	(2)
Threat Assessment and Response	121	(6)
Cyberthreats	127	(4)
Defining Cyberthreats	127	(2)
Risk Control	129	(1)
Case Examples	130	(1)
Insider Threat: Risk Management Consideration	131	(16)
Behavior, Personality, and Motivation of the Employee at Risk	132	(4)
The Development of a Problem	136	(3)
Behavioral Indicators of Insider Risk	139	(4)
Applications	143	(4)
Executive Vulnerability	147	(6)
Appendix A. Threat Information Card for Potential Victims	153	(2)
Appendix B. Stay Away Letter	155	(4)
Appendix C. Behavior Improvement Plan	159	(4)
Appendix D. Health Provider Questions	163	(2)
Appendix E. Announcement to Employees Regarding Security Changes	165	(2)
Bibliography	167	(8)
Index	175